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help with contract -

Swansea2008 Avatar
7y, 11m agoPosted 7 years, 11 months ago
ive got a contract with orange
400 mins and unlimited texts for £30
but cause i done it on the internet i had a £5 off

so 400mins/unlimited for £25 + i had found a 10% discount code so £22.50

but every month my bill is £30/£31 when i should be paying £22.50

anyone know why ?
Swansea2008 Avatar
7y, 11m agoPosted 7 years, 11 months ago
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(10) Jump to unreadPost a comment
Comments/page:
#1
What does the bill show? Are you being charged for extra calls/texts/Internet usage outside of your tarriff?
[Moderator]#2
Check the small print, did the 400 mins/unlimited texts only apply when texting/calling other orange users?
If not, then maybe you are being charged extra for phone insurance.
#3
you are being charged for free evening and weekend internet usage, call thme and you can get it refounded.
[Moderator]#4
dromi
you are being charged for free evening and weekend internet usage, call thme and you can get it refounded.

Sounds like you've been there, don't you just love the small print thats so small you can't actually read it :w00t:
#5
Use dialaphone next time, I just got 700 mins, unlimited texts, £160 cashback, free nintendo wii+sports game and £60 quidco, all for £30 per month for 18 months.
banned#6
VAT?? Mine should be 25 quid but every month its 30 after vat
#7
ring them up because when my son was with them they charged 5 for some internet thing then they charged extra for something else
when we rang them up and said that we did not want it they gave us 3 months back came to about £24
#8
can u share the 10% discount code with us?

cheers
A
#9
ashoksharma2621
can u share the 10% discount code with us?

cheers
A


i found it back in october something to do with family & friends but cant remember exactly.
#10
and also looking at my bills its got

Chargeble Umltd Ev & Wk = £4.26

thats why my bill is over 30 ill give them a ring to sort it out


thank you

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