Help with digital picture frame not working properly - HotUKDeals
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Help with digital picture frame not working properly

masai Avatar
6y, 11m agoPosted 6 years, 11 months ago
I bought a couple of these picture frames for XMAS Pressies and decided to open one to test it.
http://www.hotukdeals.com/item/551539/nextbase-gallery-13-d-7-deluxe-digi?page=3

However no matter what image, jpg or jpeg or mpeg2 or mp4 video I use will not play. I have tried using a memory stick via the frame's usb port and a MS Stick PRO but the same error message keeps being shown... "No playable file"

Ive also tried different resolution pics from very low to high and sticking them in the root of the card as well as in folders. Also reformatted the card using the default specification through windows. All the obvious things really.

I then opened up the other frame to see if that was okay but NO, the same thing happens on that too. Any ideas anyone, am I missing something really simple?

If I cant get it to work I donno how the person who I was going to give it to was, good thing I checked really!
masai Avatar
6y, 11m agoPosted 6 years, 11 months ago
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