We purchased a 19" Bush (say no more) LCD TV with DVD Player from CDiscount in October. Unfortunately with CDiscount going into liquidation we were unable to contact them regarding the TV and had no look with Bush so we contacted our credit card company which we used to pay for the TV.
We had a letter yesterday from the credit card company asking us to obtain a report from a relevant authority detailing the faults and the estimate to repair the TV.
I was just wondering what people would consider a relevant authority? Would it be a TV repair man or electrician? and how much would the report cost?
I am reluctant to pay for a report because we might fork out the money and still not get our money back, plus if the report cost £50, the TV was only £120. Do you think we would get the money back for the report?
Thanks for your help in advance!