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Help with finishing my contract with Three?

£0.00 @ Three
My 18 month contract with Three comes to an end on June 17th. As soon as that is over I plan on rejoining o2. I went into the Three shop earlier and told them that I want to make sure my contract e…
AsherDG Avatar
7y, 10m agoPosted 7 years, 10 months ago
My 18 month contract with Three comes to an end on June 17th. As soon as that is over I plan on rejoining o2.

I went into the Three shop earlier and told them that I want to make sure my contract ends and that they do not keep charging me after the June 17th. However, the guy in the shop said that I could only inform them exactly 30 days from the end of my contract, no earlier no later.

Surely that can't be right?
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AsherDG Avatar
7y, 10m agoPosted 7 years, 10 months ago
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#1
I phoned 3 yesterday, my contract end on the 8th May. They tried to change my mind but agreed to end it on time. I know it's only a few days in my case but the shops response seems a bit strange if you're not asking to finish early. Try ringing 3 direct, number I used was 333 and went through the usual press 1 for ...........
banned#2
I would like to know this answer too, mine ran out in March so I cancelled my direct debit, only to be a sent a bill (Dont bl**dy think so!!)
banned#3
Yeah that is their terms, I'm in the same boat, but if you phone customer services they will inform you off the exact date you need to telephone to cancel....roll on May 12th :roll:

Dialaphone via quidco is giving £60 cashback on new contracts. They are good on delivery and have some great deals
#4
It is the same with all tel suppliers, you must give 30 days notice, you cannot end before your final term is up but you can give them 30 days anytime after that.
You cannot cancel your direct debit if it pays out before the 30 days is up or you are breaching the contract, leave it inplace and they should refund any over payment. I would also send a signed for letter cancelling, I sent a fax to the number I was given but they 'never' received it and it cost me another two months payments..
#5
i changed to o2 from 3 last week. you just phone 333 from your phone around a month before and ask for your pac code. once they give you that you know that your contract is deffo at an end when you tranfer your number over. joined e2save with the 19months free out of 24months cashback . worked out about £ish after selling phone and quidco. Cashback is not for everyone , but i have been doing it for 6 years now with no hasstle with e2save so stick with them. you cannot just cancel your direct debit either or you will just end up with court judgements under your name.
#6
student_mummy
I would like to know this answer too, mine ran out in March so I cancelled my direct debit, only to be a sent a bill (Dont bl**dy think so!!)


Hi, i tried this and ended up getting court letters in the end and recorded on my credit history. No matter how you argue they will claim that you did not follow th terms of the contract and you have to pay... you cannot afford to take them on either as they sell all these debts on to debt collectors who start adding their share on... :)
#7
student_mummy
I would like to know this answer too, mine ran out in March so I cancelled my direct debit, only to be a sent a bill (Dont bl**dy think so!!)


You can't do that, you're still in contract it just changes to a month on month after the term ends.
You HAVE to tell them you want to end the contract or they are in their rights to continue to bill you.
You need to call them asap and tell them you want to end the contract (and get your pac code if you wan to keep your number).
You'll have to pay the outstanding or they'll just pass it to a collections agency and that will screw your credit file got the next 7 years...
#8
To end a contract you need to give the network 28 days notice from the end date of the contract.
You must tell the network you want to cancel or they'll be within their rights to keep billing you...

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