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Help with laptop please.

Donkey Kong Avatar
6y, 8m agoPosted 6 years, 8 months ago
I have recently changed to a new router and since doing so cannot connect to the internet! It keeps saying that windows cannot renew My ip address. If anyone has any idea I will be greatfull.
Thanks,
Mike.
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Donkey Kong Avatar
6y, 8m agoPosted 6 years, 8 months ago
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banned#1
you need to resync your laptop to your new router
#2
Try this....
Go to Start, Control Panel, Network Connections. Right-click on the Local Area Connection and choose Properties.
On the General tab, scroll down in the list box till you see Internet Protocol (TCP/IP) and highlight it. Then click on Properties.

local area connection

Now make sure that both Obtain an IP address automatically and Obtain DNS server address automatically are selected.
obtain ip address automatically
Now try to renew your IP address and see if you can connect to the Internet or network. If this does not work, you have to make sure there is not some kind of software on your computer that could be blocking all the ports on your computer.

Disable any firewall software and remove or disable programs like Zone Alarm and Norton Internet Security as they can get in the way sometimes.
banned#3
your router should have some passwords and stuff that you need to enter at your laptop
#4
sajsaleem;8105599
Try this....
Go to Start, Control Panel, Network Connections. Right-click on the Local Area Connection and choose Properties.
On the General tab, scroll down in the list box till you see Internet Protocol (TCP/IP) and highlight it. Then click on Properties.

local area connection

Now make sure that both Obtain an IP address automatically and Obtain DNS server address automatically are selected.
obtain ip address automatically
Now try to renew your IP address and see if you can connect to the Internet or network. If this does not work, you have to make sure there is not some kind of software on your computer that could be blocking all the ports on your computer.

Disable any firewall software and remove or disable programs like Zone Alarm and Norton Internet Security as they can get in the way sometimes.

Just followed these steps and all seems to be in order, Thanks for your help.:thumbsup:
1 Like #5
Pleasure!

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