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help with laptop please

loupomm Avatar
9y, 7m agoPosted 9 years, 7 months ago
Please help!!

My sons laptop has just a black screen when turned on, it has battery life but just does nothing, next to the power button there is an illuminated circle with a z in it, what has he done?
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loupomm Avatar
9y, 7m agoPosted 9 years, 7 months ago
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[admin]#1
What type of laptop is it?
#2
A Z on it?

If you can get the make/model i'll have a look for the manual, Should be some sort of troubleshooting.
#3
its an IBM Thinkpad

type 2662?
1 Like #4
Sounds like he's maybe switched to a second monitor. If you have a monitor in your house, plug it in to the back of the laptop. If you don't, then try switching the laptop on, wait for a bit till you think it has booted up, then hold down the fn key (it should be a different colour key, on the bottom left of the keyboard) and press one of the F keys (i.e. F1, F2, Etc). It will probably be F5 or F8. The Function key (F1, F2, Etc) will have a little picture the same colour as the Fn Key. The Picture will be of a square or rectangle, meant to represent the monitor

What this does is flick between different display options

i.e
1) Laptop Screen
2)External Monitor Screen
3) Both Screens

So try pushing the fn and F key a few times to try and 'switch' between these different displays!

Hope this makes sense!
#5
bazzaric
Sounds like he's maybe switched to a second monitor. If you have a monitor in your house, plug it in to the back of the laptop. If you don't, then try switching the laptop on, wait for a bit till you think it has booted up, then hold down the fn key (it should be a different colour key, on the bottom left of the keyboard) and press one of the F keys (i.e. F1, F2, Etc). It will probably be F5 or F8. The Function key (F1, F2, Etc) will have a little picture the same colour as the Fn Key. The Picture will be of a square or rectangle, meant to represent the monitor

What this does is flick between different display options

i.e
1) Laptop Screen
2)External Monitor Screen
3) Both Screens

So try pushing the fn and F key a few times to try and 'switch' between these different displays!

Hope this makes sense!



thank you :)

tried this, just a black screen still :thinking:
#6
Are you able to try the laptop on an external monitor?
#7
Iom-RF
Are you able to try the laptop on an external monitor?


i can this afternoon, so if it works on a monitor what then?
#8
Loupomm. Try pressing Fn + F4. Do it for about 3 times leaving a 5 second gap in between. Is the laptop in your possession?
#9
yes i have it here i'll try that thank you
#10
Let me know if it works
#11
Well there is a chance that the lcd has gone, From what you've said, It appears the laptop is starting up fine but not displaying a picture.

How long have you left it running for?

I've had this issue with my laptop before though and its because windows has been doing a disk check (When i left my laptop on battery on forgot!) the screen had gone totally blank till the disk check had completed, I have no idea why though, Because it appeared on the external monitor fine!
#12
Iom-RF
Well there is a chance that the lcd has gone, From what you've said, It appears the laptop is starting up fine but not displaying a picture.

How long have you left it running for?

I've had this issue with my laptop before though and its because windows has been doing a disk check (When i left my laptop on battery on forgot!) the screen had gone totally blank till the disk check had completed, I have no idea why though, Because it appeared on the external monitor fine!


Did you try Fn +F4?
#13
Deal4me, that didnt work, thank you tho

i thought maybe it was the screen thats the prob, i guess i'll know when i try a monitor :-(

it was fine this morning, it was turned off then didnt work when booted up again
#14
Hmm, just in case, can you tell me what little picture the Fn+F4 button is on the laptop?
#15
:? is it vista ???
#16
no its xp

the fn is just the letters in blue, the f4 is a square box and a moon
1 Like #17
If its any help, A thinkpad is Fn+F7 to switch between monitors (I think!)
#18
In that case, do the same as above but with Fn + F7
#19
ohhhh i dont know, ive tried it all, the spare monitor doesnt work either so am i right in thinking it must be the screen?

can this be repaired? if so how much? is it worth it, the laptop itself was second hand at xmas, quite an old one i think
1 Like #20
Did you try the F7 one?

It should be a little icon which looks like a desktop monitor, a vertical line | and a square..

If it doesnt work, since its an old one, my guess is you're better off with buying a new one instead of repairing
#21
yeah tried it all :-(

cant afford a new one so im afraid he'll have to go without,shame, his xmas present didnt last long! i dont have much luck with pc's!

thanks everyone, rep on way :)
#22
Sorry to hear :(

I wouldnt give up yet, there plenty more technologically advanced people on here who may know the answer! Just keep it bumped up for the day, worth a shot
#23
Well an external monitor would be a quick test, Are you able to unplug your current monitor and test it on that?

You'd just need to connect it to the back of the laptop and press Fn and Whatever key has a picture resembling a monitor at the same time.
#24
will do, thank you :)
#25
Iom-RF
Well an external monitor would be a quick test, Are you able to unplug your current monitor and test it on that?

You'd just need to connect it to the back of the laptop and press Fn and Whatever key has a picture resembling a monitor at the same time.



just tried that, dont seem to do anything either, im a bit stressed so im going to leave it a while then try it all again when ive calmed down a bit :-D
#26
Only other thing I can suggest is whether the brightness had been set to its lowest somehow?

Or the power management settings may have asked it to switch of the screen? :|
#27
OK, Seems a bit odd if its not displaying a picture at all then it could be the video card.
#28
Just remembered, this has happened to me before, everything went blank as the hard drive had come loose, maybe open the back and see if everything is firm in its place?

Can easily happen with a knock
#29
Ok if all else fails on the try later i will try that, thanks all :)
#30
Lou ... You been pressing buttons your not allowed to press again? ;-)

Last I heard you were using said laptop as you broke your computer? Now it broke too? WoOT ... talk about coincidence!
#31
its not my laptop its my 12 year old sons so im not guilty this time!
#32
Thought you were using his laptop? :?
#33
only when my pc was out of order :)
#34
Lou = common denominator? ;)
#35
lol, deffo wasnt me, i havent touched it in ages

kids!!!
#36
what exactly happened to it? did it just get switched on using the power off sequence or did something else happen? i.e it got dropped or knocked somehow
#37
As far as im told he just booted up as usual, but he is 12 so who knows if it took any kind of knock
#38
seems funny that the external moniter is'nt working, did you decide which F key changes the display?
#39
just had a look and its F7 so thats not it, do you have sound when you boot up?
#40
Could be the CMOS battery on the motherboard, needs replacing.

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