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Help with my mums bt homehub

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we connected it up and set up the bt homehub, when we try and go wireless it lets us go on for a while then cuts us off, it seems to take about 5 minutes to load up a page to. I think its 54mbps. Doe… Read More
Kellie + Paisley Avatar
9y, 3m agoPosted 9 years, 3 months ago
we connected it up and set up the bt homehub, when we try and go wireless it lets us go on for a while then cuts us off, it seems to take about 5 minutes to load up a page to. I think its 54mbps. Does anyone know what we are doing wrong?
Kellie + Paisley Avatar
9y, 3m agoPosted 9 years, 3 months ago
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1 Like #1
Try changing the channel the hub is working on. Log into the hob via 192.168.1.254 and goto advanced and wireless (something like that).
1 Like #2
Yeah, sounds like the channel is a bit busy, as Paddy says go into your settings page and change the channel selection. It'll probably be set to 'automatic' so just click on the drop-down menu and change it to a channel number, click 'apply' and see if that sorts the problem. If not then try another channel number and keep doing that until you get a clearer channel to use.

Try this page for some good explanations:

http://www.frequencycast.co.uk/homehub.html

"There's a chance that another device in your home (such as an AV sender for transmitting video to another telly) could be clashing with the standard BT Home Hub wi-fi channel. There are 13 wi-fi channels available. Perhaps change the default channel. (Advanced > Wireless > Configure > "Channel Selection:" ) "

"By default, the BT Home Hub comes with Channel 1 enabled on the automatic session. Many have found this setting causes repeated drop outs. Apparently, the BT help desk actually recommend you use channel 9-11 for best connectivity using the manual setting."
#3
bjmcghee
Yeah, sounds like the channel is a bit busy, as Paddy says go into your settings page and change the channel selection. It'll probably be set to 'automatic' so just click on the drop-down menu and change it to a channel number, click 'apply' and see if that sorts the problem. If not then try another channel number and keep doing that until you get a clearer channel to use.

Try this page for some good explanations:

http://www.frequencycast.co.uk/homehub.html

"There's a chance that another device in your home (such as an AV sender for transmitting video to another telly) could be clashing with the standard BT Home Hub wi-fi channel. There are 13 wi-fi channels available. Perhaps change the default channel. (Advanced > Wireless > Configure > "Channel Selection:" ) "

"By default, the BT Home Hub comes with Channel 1 enabled on the automatic session. Many have found this setting causes repeated drop outs. Apparently, the BT help desk actually recommend you use channel 9-11 for best connectivity using the manual setting."


I will be seeing my mum later so will try this thanks for your help rep left for both of you :) I will update this thread later

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