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Help with new cubecart website

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i am trying to install cubecart on my web site that iv just setup and iv followed all the instruction correctly but when i try to bring up the installed by putting my domain in i get the following err… Read More
scott160592 Avatar
7y, 11m agoPosted 7 years, 11 months ago
i am trying to install cubecart on my web site that iv just setup and iv followed all the instruction correctly but when i try to bring up the installed by putting my domain in i get the following error

403 - Forbidden: Access is denied.
You do not have permission to view this directory or page using the credentials that you supplied.

i don't know how to change the permissions as the web hosting is on a windows sever with fasthosts i also only have a MySQL database on http://www.db4free.net/ does that make any difference ?

rep will be left to anyone who can help
scott160592 Avatar
7y, 11m agoPosted 7 years, 11 months ago
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1 Like #1
you need to change the permissions in the file manager, on fasthosts.... or log in to ftp and do it that way
#2
faevilangel
you need to change the permissions in the file manager, on fasthosts.... or log in to ftp and do it that way


this is what comes up when you try in file manager in fasthosts

An error has occured

Unable to execute site command chmod 0755 /htdocs/store. Note that the CHMOD command is only available on Unix FTP servers, not on Windows FTP servers.
#3
scott160592
this is what comes up when you try in file manager in fasthosts

An error has occured

Unable to execute site command chmod 0755 /htdocs/store. Note that the CHMOD command is only available on Unix FTP servers, not on Windows FTP servers.


hmmmm windows :roll: i always use linux servers for hosting (but thats another story)

it seems it could be a problem with your hosting account, login to the support centre on [url]www.fasthosts.co.uk/support[/url] and see oif any help on there

i can't view there support without login details :lol:
#4
faevilangel
hmmmm windows :roll: i always use linux servers for hosting (but thats another story)

it seems it could be a problem with your hosting account, login to the support centre on [url]www.fasthosts.co.uk/support[/url] and see oif any help on there

i can't view there support without login details :lol:


i think im just going to cancel as i haven't payed for the hosting yet as i need a linux server and mySQL database
#5
scott160592
i think im just going to cancel as i haven't payed for the hosting yet as i need a linux server and mySQL database


i will go and dig out a list of reputable hosts for you, on linux with mysql :thumbsup:
#7


there all a bit pricey was looking for something no more then £6 per month :thumbsup:

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