I bought a phone off ebay and it was faulty so I opened a dispuite after having no communication and after a few days it said seller agreed to refund if i sent it back.
So I sent it back last Friday, recorded delivery, and then this morning I get an email saying can you provide a copy of the proof of postage, which I have.
But I cant seem to find anywhere where to upload a copy of it.
On the email it said
Go to the Resolution center
Click resolve complaint
Select the button to provide the documentation and continue.
I cant find this button anywhere, anyone know where it is?