HELP WITH PAYPAL AND EBAY PLEASE - HotUKDeals
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HELP WITH PAYPAL AND EBAY PLEASE

munir Avatar
8y, 8m agoPosted 8 years, 8 months ago
I have sold a mobile on ebay and i got payment into my paypal account
after checking that i have received payment i posted the mobile
then after i received email from paypal that do not post item because payment you have received is on temprary hold and we are investigating
please do not post item until investigation finished
now investigation finished and payment has been reversed to buyer
how can i get my mobile or payment back ?
any advise please
Other Links From Paypal:
munir Avatar
8y, 8m agoPosted 8 years, 8 months ago
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(12) Jump to unreadPost a comment
Comments/page:
#2
yes it was from paypal
i have checked in my paypal account as well that transaction was on temprary hold
#3
I am hoping you're not sending to nigeria.

Bring up a paypal dispute - saying you sent items whilst monies were in your account, yet money was duly taken out again.
#4
BritJamez
I am hoping you're not sending to nigeria.

Bring up a paypal dispute - saying you sent items whilst monies were in your account, yet money was duly taken out again.

it was in uk
#5
paypal has a phone number go to contact us and they will deal with it xx
#6
kebabjones
paypal has a phone number go to contact us and they will deal with it xx

i have emailed to paypal and waiting for reply
#7
takes days for a reply phonethen and they will deal with it much quicker (i know ) good luck xx
banned#8
BASICALLY yr stuffed- for that reason i no longer use ebay amd paypal- full of scams .... dont need the hassle!
#9
the exact same thing happened to me. i sold my phone, had money transfered into my bank, so sent the phone, to a uk address, only for them to demand the money back. the reason i found out after a lot of calls and complaining was that someone had fraudulently used someone elses credit card to set up a paypal account.

I said surely this is your fault as i have no control over whos credit card people use, but apparently
in their terms and conditions, they are within their right to recoup the money from the seller. After 6 months of refusing to pay it they got a debt collection agency in to get the money from me so in the end i gave in and paid.

moral of the story: paypal = sh*t. dont use it
#10
sparxuk
the exact same thing happened to me. i sold my phone, had money transfered into my bank, so sent the phone, to a uk address, only for them to demand the money back. the reason i found out after a lot of calls and complaining was that someone had fraudulently used someone elses credit card to set up a paypal account.

I said surely this is your fault as i have no control over whos credit card people use, but apparently
in their terms and conditions, they are within their right to recoup the money from the seller. After 6 months of refusing to pay it they got a debt collection agency in to get the money from me so in the end i gave in and paid.

moral of the story: paypal = sh*t. dont use it

did you sent mobile to unconfirm addrees?
i have rung paypal they said if you send item to unconfirm addrees then they can not do anything
but if you send it to confirm address then they can get item back or can get payment from buyer
luckly i had sent to confirm adreess
#11
yeah mine was unconfirmed, hopefully youll have better luck than i did :roll:
#12
as i understand it you can make a complaint to the FSA. Look on the ebay help boards for more info. But remember these are edited by ebay people.
Regards
Tony

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