Help with PS3 please. Playstation network failed? - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HotUKDeals, you accept our cookie and privacy policy.
Get the HotUKDeals app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

Help with PS3 please. Playstation network failed?

£0.00 @
Hi Can anyone help...my son is trying to get online but its not letting him. We have gone to internet connection settings and done the connection test. It says connection test completed. Obtail I…
Goofey's Girl Avatar
7y, 10m agoPosted 7 years, 10 months ago
Hi
Can anyone help...my son is trying to get online but its not letting him.
We have gone to internet connection settings and done the connection test.
It says connection test completed.
Obtail IP address.....succeeded
Internet connection....succeeded
Playstation network failed.
Does anyone have any ideas. My son is only 12 so it tends to get left to me to sort out as i dont let him mess about with connections etc. He doesnt even have the password so I doubt it is anything he could have done. We have been having problems for a few weeks and i had to put in the IP address again etc but it worked after that no problem for about a week.
Any help would be really appreciated.
Goofey's Girl Avatar
7y, 10m agoPosted 7 years, 10 months ago
Options

All Comments

(18) Jump to unreadPost a comment
Comments/page:
banned#1
that would suggest that the playstation network is down
#2
fragaliciousbob
that would suggest that the playstation network is down







I argee
#3
If you're connecting through a router, maybe the router is blocking the ports which the Playstation Network uses?

These are the ports you need opened (opening ports should be detailed in the router manual but if not check routerportforward.com):
* TCP Ports: 80, 443, 5223
* UDP Ports: 3478, 3479, 3658

I'd just leave it a few hours before fiddling with router settings though, in case it's just the Playstation Network which is down.

p.s. use the 'easy' way of configuring the settings instead of going on the 'custom' option unless you need to have a particular IP for some reason.
#4
It has been like this for a few days and i know his friends have been online so am pretty sure its our fault. I am now getting an error fault 80710B23. On the playstation site it says it may be worth resetting default setting so i will have a go at that.
Thanks for you help...keep fingers crossed. i will put whether i solve it or not.

Thanks oldmanhorse will try that later if i dont solve the problem.
#5
tried restarting the modem and router?
have you got anything else connected that router? make sure any PC's are not downloading stuff etc.
#6
If you have a modem, whenever I connect my PS3 online I have to take out the my internet connection, put in the PS3 connection and then take out the power lead to the modem for 5 seconds - this gives me a new IP address.
Dont know if you know what Im talking about but hope it helps
#7
Usually the easiest way is to create the PS3 as a DMZ server in your router. This way, all traffic will be routed through to the PS3 regardless, without your router blocking certain connections on certain ports for whatever reason. You will have to give your IP address a static IP (google your router and static IP), then you should not have any more problems.
The reason I would get you to do this is because some games are not hosted by PSN, (such as EA games), which means you will have to keep opening up ports, whereas if you DMZ your PS3 you wont need to mess about with it again.
[mod]#8
ive had alot of probs lately logging in to psn saying network error pain in the a$$
#9
spic
Usually the easiest way is to create the PS3 as a DMZ server in your router. This way, all traffic will be routed through to the PS3 regardless, without your router blocking certain connections on certain ports for whatever reason. You will have to give your IP address a static IP (google your router and static IP), then you should not have any more problems.
The reason I would get you to do this is because some games are not hosted by PSN, (such as EA games), which means you will have to keep opening up ports, whereas if you DMZ your PS3 you wont need to mess about with it again.


I have read somewhere else about this DMZ server thing but i am pretty new to all this....is there anywhere it is written down step by step what to do...
#10
That link gave me this.....


For regular network operation, NETGEAR recommends you do not use a DMZ. A computer with DMZ loses firewall protection, and is exposed to exploits from the Internet. If compromised, your own computer can attack the rest your network. Instead of DMZ, use port forwarding, as described in How is Port Forwarding Configured?

Thats a bit scarey for me to be honest.
#11
Dont know if you know what Im talking about but hope it helps[/QUOTE]

No but its surprising what you can learn...Thought i had this problem sorted a month or so ago...now its back.

I think i will leave it for a few hours and then retry...the problem is i keep entering ip addresses and such stuff and you get totally bamboozled cant remember which you have done and which you havent as i have tried every which way ...manual ...scan....automatic etc.

I am now at the stage where i hope son really annoys me so that i can ban him from PS3 for a week just so i dont need to try and sort it.
#12
If you use a DMZ with a PC then you're open to hackers big time but don't worry about it with a PS3 as they're not as vulnerable as a standard computers is to attacks. People won't try and hack into your PS3 when it's set up with a DMZ as they would if you set your PC up with a DMZ. It's the easiest option in my opinion.. you don't have to fiddle and open ports all the time. I use my PS3 with a DMZ with no problems at all - It was even recommended to me by Sony back when I was having trouble connecting my PS2 to the internet.

I guess your router is a Netgear so look here for a guide to settings up a DMZ.

If you set up a DMZ, you need to give your PS3 a "static" IP address meaning you need to edit the PS3's network settings via the "custom" option rather than the "easy" method. When it asks for an IP address, put in 192.168.0.100 or something. This address (192.168.0.100) now belongs to your PS3 and you will have to enter that address as the "Default DMZ Server Address" when you're following the guide linked to above.
#13
oldmanhouse
If you use a DMZ with a PC then you're open to hackers big time but don't worry about it with a PS3 as they're not as vulnerable as a standard computers is to attacks. People won't try and hack into your PS3 when it's set up with a DMZ as they would if you set your PC up with a DMZ. It's the easiest option in my opinion.. you don't have to fiddle and open ports all the time. I use my PS3 with a DMZ with no problems at all - It was even recommended to me by Sony back when I was having trouble connecting my PS2 to the internet.

I guess your router is a Netgear so look here for a guide to settings up a DMZ.

If you set up a DMZ, you need to give your PS3 a "static" IP address meaning you need to edit the PS3's network settings via the "custom" option rather than the "easy" method. When it asks for an IP address, put in 192.168.0.100 or something. This address (192.168.0.100) now belongs to your PS3 and you will have to enter that address as the "Default DMZ Server Address" when you're following the guide linked to above.


Agreed, for a PC not running a firewall of its own, DMZ can be quite dangerous. However, there is a an almost 0% percent chance of your PS3 being hacked, particularly as it is only online games being played, so you should be fine doing this, and has been mentioned, will be a lot easier.
For the netgear router it is very easy to do. Firstly, go to LAN IP setup. Go to bottom of page to address reservation, and click add. (Make sure your PS3 is switched on and connected to the network). Click on your PS3 on the radio button, then click add. Click apply.
(Make sure you note your PS3's IP address)
Go to WAN setup and put in the IP address in the point of where it says DMZ. Click the tick box and click apply. Job done
One thing I had with mine is that UPnP also had to be switched off. Try this first (under UPnP unclick the turn UPnP on box and click apply)
#14
Thanks guys thats alot more reassuring about security..thanks..

Bit fed up with the whole thing today as tried to sort out for over an hour so not doing anymore today. Probably sort it out over the weekend now. I will let you know how i got on.
Thank you for your great replies. i am still astounded how much effort people go to on this site to help. Hope i can do the same for someone sometime.

Best wishes
#15
Iv been having probs but with PSN myself this last few weeks. I have never had a prob before, but lately it just cuts dead straight in the middle of a game of fifa for example.
#16
ive been having problems too, ever since I changed to the BT hub. gonna try some of the advice above.
banned#17
PSN is NOT down.

My mate was on it like all today and yesterday (Uni kids......what can you do with em)
#18
hi after pulling hair out all weekend i tried again...manually inputting everything and changed the ip address number. it now seems to be working so fingers crossed. this is exactly how i tried to mend it last week and it didnt want to know so really not sure what the problem is but solved for the moment.
Thanks to those that helped i really appreciate it and if the problem keeps happening will look into your ideas further.

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Looking for Twitter login?
Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!