Help with remote desktop connection - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

Help with remote desktop connection

BuntyS Avatar
6y, 4m agoPosted 6 years, 4 months ago
I wonder if someone can help me. I upgraded to 50mb broadband last week, and since that time I have been unable to use my remote desktop connection to connect to my work pc via my laptop at home. I can connect to the server, but then not the remote desktop connection. My router is a D-Link DIR-165 and I wonder if it is a setting on there somewhere, maybe a firewall?

I took my laptop into work today, and it is not a setting on there as I was able to connect remotely - it just seems to be from here.

I am very untechnical, and worried about altering something I don't understand....
Anyway, if someone could please help, I would really appreciate it.

Thanks very much in advance!
BuntyS Avatar
6y, 4m agoPosted 6 years, 4 months ago

All Comments

(3) Jump to unreadPost a comment
Have you changed your router since upgrading the line?
Virgin supply you with a new router when you have the 50mb istalled so there is the problem,
Thanks both, I have got it fixed with quite a simple solution from someone on the help forum of the virgin media site - something to do with the advanced network search. Thanks anyway!

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!