Trying to connect wirelessly with Thompson router supplied by plusnet at my parents house, can connect with ethernet cable but not wirelessly. Laptop can connect wirelessly elsewhere so know that is not the prob. Have tried pinging the router 4 packets sent 0 received. Plusnet reckon it could be due to the weather or not using primary telephone socket - which I am. Question is can I check that the router works at my house, is the router faulty or is it just bad advice from plusnet and what can i do to resolve the prob as plusnet don't seem to know much. The lights on the router for broadband go on and off intermittently. Hope someone can help me out it is driving me mad.