I honestly do not know how to handle this but I am helpless. This started about 12 months ago. Whenever I have a parcel or recorded delivery/packet , no driver turns up to do the delivery but 1 or 2 days later I get a card saying you were out and your delivery has been taken back to the delivery office.
This has happened uncountable number of times and I have called them up no less than 15 times but to no avail. I am helpless and I cannot continue like this.
What can I do.