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Help with SMTP address

preciousb Avatar
6y, 4m agoPosted 6 years, 4 months ago
Hi all,

I am trying to view my business emails in mozilla thunderbird. I have entered my log in details correctly and have the correct pop3 address and details. I can receive incoming emails but just cannot send so i am guessing i have the wrong smtp address.

The people that own the building have a bt line but when i check my ip, it shows the isp provider as fuse-network. Can anyone tell me what smtp address i should be using? Thanks

Can anyone aid me on what i am doing wrong?

Thanks
preciousb Avatar
6y, 4m agoPosted 6 years, 4 months ago
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Comments/page:
#1
some email providers (mostly isps) won't allow you to use their smtp to send unless you are logged onto their network
#2
SMTP address is usually similar to your POP3 address e.g.

bt = mail.btinternet.com for both POP3 & SMTP


try here

Edited By: 2scoops2 on Jul 22, 2010 11:42: link update
#4
What error message do you get when sending email?
#5
you may need to log onto your smtp as part of the send.
#6
I'm with O2 & use thunderbird.
My SMTP is mail.(yoursevernamehere)
I then have to use relay.o2broadband.co.uk as my outgoing SMTP
#7
There is something under the smtp address which asks for login name and password. Do i also put my login name and user name in there?
banned#8
preciousb
There is something under the smtp address which asks for login name and password. Do i also put my login name and user name in there?


no, use incoming mail details checkbox
#9
preciousb
There is something under the smtp address which asks for login name and password. Do i also put my login name and user name in there?
yes you would put your isp username and password there its different to the incoming as thats your email providers details
#10
common mistake but server addresses never contain the @ symbol, it should probably be
mailhost.telecomplus.org.uk
also if its a bt dsl service you will need to log on to a relaying server as well but you will need account info for that server or notify them that you need to use it so they can set it up for you.

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