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Help with talktalk/tiscali

£0.00 @ TalkTalk
Hi Guys Pls help me.. I know I can google it I have tried to but need your help. Can someone pls point me tto an email address which may be in operation to contact talkaltalk and tiscali team . I ha… Read More
rambobambo Avatar
6y, 1m agoPosted 6 years, 1 month ago
Hi Guys
Pls help me.. I know I can google it I have tried to but need your help. Can someone pls point me tto an email address which may be in operation to contact talkaltalk and tiscali team . I have had problems with them for over 4 months and sent them aa letter in post. They have basically sent me a pre written formatted email, did not have decency to write. So can ou pls someone tell me a way to contact them, i do not want to ring themk they are useless....
Thanks
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rambobambo Avatar
6y, 1m agoPosted 6 years, 1 month ago
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#1
They are useless, did they change your billing date too? Im now with BT after taking 4 months of crap off of them.
banned#2
hahah talk talk they are rubbish..

if the issue is that bad have you contacted OFcom ? and then Otello for some help and advice

as for contacting them by phone they are dog poo
#3
The thing is you need to constantly complain to get anywhere, phone, and email them.
#4
if its been over 4 months i think your best bet it OFcom. we had hell with talk talk/tiscali last summer when we moved, they couldnt provide broadband to the new house yet still wanted payments for the next 6 months, we didnt have a tie in or contract as we'd been with them ( tiscali) for over 6 years.
they are still trying to take payments now 9 months later.
banned#5
also consumer direct has templates for a letter to point out the sale of goods and service act.. so you could be within your right to dump them and get in another provider
#6
log in to your account and submit a query, thats the best way, ringing them/emailing them is waste of time. in fact submitting a query is a waste of time aswell, it will take another 6 months to sort your problem out...!
#7
thanks guys any email addresses though

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