Hi can anyone help please,
Bought my Dad a Motarola Razr2 V8 luxury Edition from a seller on Ebay. Phone was new and stated unlocked. He is a UK seller. Anyway my dad has been on vodafone for the last 2 months and then I got him a simplicity sim only contract with O2. The phone does not comes up with Unrecognised sim, I have contacted the seller and he has told me to send the phone off to his Service department ( he is a private seller, But does sell alot of phones )
He then sent me an email telling to hold on with sending the phone as he wanted to check something first!! That was the last I heard from him at the moment, that was 2 days ago and have sent him an email today, Bought an unlocking code from a seller on Ebay with over 25000 positive feedback but am having no joy as there seems to be no place to put the code in!!! Does anyone have any ideas? Am I covered by ebay policy as the item was sold as unlocked when it is locked, bearing in mind I have had this phone for 2 months and this has only come to light now. Any feedback would be great and get a nice Rep.