My partner is having problems with his laptop when he wants to print. I have checked and we have the current drivers.
I think it may be some confusion with the default.
At the moment he is showing four printers although we only have one. Listed as follows.
Epson series showing offline
Epson network showing ready with the tick for the default
Microsoft Office document image writer
Microsoft XPS document writer.
He has word 2003 and is running Vista.
It seems to be hit and miss to print something and usually takes ages to do so. I have changed the default a few times from the series to network and vice versa numerous times and now dont really know which one it should be on.
Can someone clarify which should be the default printer please.
Quite often he gets a message when he tries to print his word document that says the priinter has not responded.
Any help would be appreciated thanks.