HelpPcOnline -- Really helpful guys and willing to help........
A few hours ago I had a call on my mobile phone.. (its a first on my mobile for this type of call as normally its my landline !!)
Just had some great advice from the "your computer is running slow and errors in Event viewer" call centre.
This time my PC was a Windows 7 with a dual boot which kept loading unbunta first...... until i pulled the keyboard in and pressed the "down" arrow"
Once the PC had loaded...( well.. when he thought... ) I followed his instructions.... This point he thought we went through the full process of looking at the errors in event viewer etc etc which i started questioning why, how, have you done this long etc etc.... then told be to go to HelpPcOnline.... which i confirmed to him I did......... (dont worry... keep reading)
Then he asked me what was on screen.... I then confirmed "Norton" had blocked the site.. (it was the only AV/firewall i could think of!!)
He then talked me through settings on Norton (which i had no idea about as i have not used Norton for years) but i just said yes.... yes.... settings... yes.. and confirming with him.
He then said try the URL again, -- error this time... "Windows Firewall has blocked the page"
At this point he then told be how to disable the windows firewall etc etc.... and try again....
After around 25 minutes on the call, i was getting a bit bored and the traffic was moving again on the M62 so I fancied listening to some more music, so I told him thank you for all the advice, I will give it a go when I get home...
His reply..... you are not in front of a PC ??
Me:-No, Im sat in traffic in the car,.
The cheeky begger then hung up without even saying good bye!!
The way i look at it is for that 20 minutes, it may of stopped someone else falling victim from this scam.
All in a days work

All Comments (16)
Jump to unread Post a CommentDo they try and get you to hand over bank details or something?
Not heard of this, had the call from the 'Microsoft Team' saying they have been informed my internet is running slow and for a one off fee someone will come round and sort it :{
I said i was running linux,
guy said rather confused linux?
Yes i replied.
promptly they slammed the phone down!
Just glad it wasnt my boss that picked the phone up!
Record so far has been 32 mins they have kept waiting. Lots of Hallo Missers Smith are you there - hallo - hallo..... Missers Smith.....
Noooooo Rupz, you don't watch soaps?? its over if you do :(
Noooooo Rupz, you don't watch soaps?? its over if you do :(
now and then, you got to otherwise society will think your stupid if you cant join in a conversation about eastenders
Today I have only 2 messages in event viewer.................
She's very clever at reading scripts..... this is day light robbery...
So far I have got her to re-read "helppconline" 4 times..... LOL ..... !!
Loud speaker phones are great..... 15 mins..... while eating my tea
Now we are just waiting for a firefox upate........... its been 10 min's so far... LOL...
I think I may tell a reboot is required now..............
Rick
Edited By: RickT on Aug 19, 2011 18:22
Be polite!
eventually hung up and rang the number and it is dead beaware it is a scam.