Here, I go again with ebay! - HotUKDeals
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Here, I go again with ebay!

dlm Avatar
banned8y, 6m agoPosted 8 years, 6 months ago
I sold a sun holiday voucher to a woman with no feedback earlier this month.

I posted it on 6th May 2008, now she is saying that she hasn't received it, I remember sending it because she has got an unusual address.

I don't understand, why she has only just contacted me, it was sent over 10 days ago, 1st class.

I would have contacted the seller before now, because the voucher had to be in last Wednesday 14th May 2008.

I think she might be trying to pull a fast one, what do you think?

I've told her to report to Paypal as it not being received.

I am really fed up with the whole ebay thing at the moment.
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dlm Avatar
banned8y, 6m agoPosted 8 years, 6 months ago
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#1
How much did you sell it for?

If it was over £15 she could probably get her money back.
#2
How did you send, i always send recorded on Ebay it tends to keep the fraudsters away.
banned#3
you told her to report it? If you don't have proof of delivery, paypal will find in her favour, so why not just refund her and claim from royal mail? Might get you a positive rather than a neg.
banned#4
t0mm
How much did you sell it for?

If it was over £15 she could probably get her money back.


She paid £4.06 for it.
banned#5
newbie1001
How did you send, i always send recorded on Ebay it tends to keep the fraudsters away.


I know, it just doesn't seem worth it sometimes for the amount it costs.
banned#6
jellybaby22
I have had the exact same thing tonight...someone contacted me about a pair of trousers I sold 3 weeks ago, I posted them the day after they were bought. Now they are saying they havent arrived. I dont suppose I have much choice but to refund them but its annoying, I feel that she would have contacted me well before now but what can you do?


They are so cheeky these people, I hate dishonesty, it looks like I'm losing out again.
#7
jellybaby22;2122767
I have had the exact same thing tonight...someone contacted me about a pair of trousers I sold 3 weeks ago, I posted them the day after they were bought. Now they are saying they havent arrived. I dont suppose I have much choice but to refund them but its annoying, I feel that she would have contacted me well before now but what can you do?

I sell on Ebay ... What I do now when someone says they haven't received something & I think they are trying to 'pull a fast one' is to email them & say ''ok please can you send me a quick note with your name, adress etc & details of what you haven't received & sign it to delare you haven't received it so I can send it with my claim form to Royal Mail'' I have done this 3 times so far ... & 3 times I haven't heard no more from them ..........
banned#8
snowtiger
I sell on Ebay ... What I do now when someone says they haven't received something & I think they are trying to 'pull a fast one' is to email them & say ''ok please can you send me a quick note with your name, adress etc & details of what you haven't received & sign it to delare you haven't received it so I can send it with my claim form to Royal Mail'' I have done this 3 times so far ... & 3 times I haven't heard no more from them ..........


I should have asked you first snowtiger you have a great idea.
banned#9
This is the reply that I have sent:-

It was sent on 6th May 2008, the day that you paid.

I remember writing the envelope out because I remember writing the address because it is unusual that your surname is England and you live on St George Drive.

The closing date for them was Wednesday 14th May 2008.

So you are now too late to send them in, they must have got lost in the post.

You need to put it through paypal as a dispute.
#10
or if the voucher has a code did u have a picture of it etc? and ring to see if it was claimed
#11
jellybaby22
I have had the exact same thing tonight...someone contacted me about a pair of trousers I sold 3 weeks ago, I posted them the day after they were bought. Now they are saying they havent arrived. I dont suppose I have much choice but to refund them but its annoying, I feel that she would have contacted me well before now but what can you do?


I tend to wait at LEAST 2 weeks before asking a seller where my **** is. That's because i've dealt with MANY slow sellers on ebay and don't like having to hassle people to get off their lazy butts, so tbh I see nothing unusual in your case.
#12
jellybaby22
fair enough... the email I recieved though was really rude....I just suspect something is going on...no wories though...if they really want a free pair of second hand trousers who am I to argue.:whistling:


Well I must admit I don't rant. Just a simple, where's my item that was purchased on xx of xxxx etc.

In answer to snowtigers post, if a seller asked me to do that i'd just chuck in a paypal claim. I've got no problem filling in a form from RM themselves but I wouldn't do it and send it to the seller direct. Why should I? For all I know they may then put in a £30 claim for a £3 item and implicate me in fraud in the process....
banned#13
boza
or if the voucher has a code did u have a picture of it etc? and ring to see if it was claimed


I was thinking of doing this might try this route on monday when the office's open.
banned#14
jellybaby22
they have me over a barrel though because I gather from the persons post they are going to leave me negative and put in a paypal claim no matter what I say or do....I hate dishonest people too.....Im not goingto bother with ebay anymore...too much hassle..they are making it easy for buyers to rip people like me ( who only sell unwanted stuff..im not a business) off.....lesson learnt though Im only going to post recorded in future.


I feel exactly the same, i'm getting organised at the moment for a car boot sale because I have had enough of all the problems with ebay.
banned#15
It seems really strange to email me after the closing date, she must be a bad reader because I stated this in my post.
#16
It sucks plain and simple.
I will be clearing everything out in the next few weeks and then I will prob give up with Ebay.
You've got seller fees, sale end fees, paypal fees ... Royal mail has upped it's prices, and on top of that opportunistic customers who will readily neg you for nothing and ruin an honest reputation.
Too many rights for buyers and naff all but hassle for sellers on top of extortionate fees!
Anyone for Ebid, Tazbar etc.???
#17
If stuff is worth £10 or more I use Recorded Delivery, for under £10 I used Proof Of Postage which is free.
banned#18
Sheriff Waffles
It sucks plain and simple.
I will be clearing everything out in the next few weeks and then I will prob give up with Ebay.
You've got seller fees, sale end fees, paypal fees ... Royal mail has upped it's prices, and on top of that opportunistic customers who will readily neg you for nothing and ruin an honest reputation.
Too many rights for buyers and naff all but hassle for sellers on top of extortionate fees!
Anyone for Ebid, Tazbar etc.???


I don't think I will bother with any at the moment.

At a car boot at least you are face to face.
#19
dlm;2122953
It seems really strange to email me after the closing date, she must be a bad reader because I stated this in my post.


jellybaby22;2122960
thats the road we are going down now too....much less hassle.....I think ebay have shot themselves in the foot TBH:x

people like this really make you mad !! good luck .. hope you get it sorted :)
banned#20
Money Spinning
If stuff is worth £10 or more I use Recorded Delivery, for under £10 I used Proof Of Postage which is free.


I usually do this but I think I was just passing a post box that day and put it in.
banned#21
snowtiger
people like this really make you mad !! good luck .. hope you get it sorted :)


Thanks snowtiger, I'm off to bed, I'll let you know if she replies to me tomorrow.
#22
To all the people that are fed up of being 'ripped off' on ebay why on earth are you not getting a proof of postage certificate from the post office?

It costs absolutely zilch and gives you £34 worth of compensation.

How do you know your items were not received, you are jumping to a lot of conclusions.

As I see it you are failing in the very basics of selling on ebay.

I am sorry if that sounds harsh but it is true.
#23
jellybaby22
I do always get proof of purchase...but you have to put in a claim and the person who "claims " not to have got your item has to agree to sign a declaration royal mail send them(sometimes)
I have had a situation where royal mail would not refund me because the buyer wouldnt sign a declaration. If there lying they tend not to want to sign anything meanwhie Im out of pocket...and they get a freebie.


I have claimed a few times and never had to get anything from the buyer.
#24
I always keep proof of postage but I can see now that some Ebayers will get stroppy and demand a refund straight away. I don't and won't refund until I have received a refund from Royal mail. I guess alot will threaten with neg feedback if they don't get a refund straight away. I won't and couldnt give a flyin whatever if I get lots of bad feedback. I will just set an new account up do some occasional buyin and thats about it.
Not worth the hassle of sellin anymore.
Wish I could do car boots but I don't drive and most people I know work weekends!
#25
I think she is chancing it! ;-)
#26
Ive sold tons on ebay and have 100% feedback , had someone make out they never got an LCD once when , they soon changed there minds when i sent them the tracking number with there signature , gave me some lame excuse as to the mix up.

Some people will try anything but if someone claims to have not got an item then you cant all call them lairs as mistakes happen by Royal mail , and if a seller does not use recorded delivery on items below £30 and special deliver or courier for items over £30 then hey you only have yourself to blaim....but dont come on here moaning and calling everyone a lair who claims to not off had the goods.....they could also claim that maybe you didnt send the item :whistling:

I will avoid sellers if they dont offer me a courier or recorded delivery as i dont trust royal mail with expensive items also my postman has a habbit of just leaving it on my door step in plain view...does not even bother to knock as my postman seems to change like the wind seems i get a new one every month or so .....im sick of there lazy attitudes.....also leave mail hanging halfway out the door , so no its not all down to the buyers.


I never over charge for postage and i always charge what i would have to pay this way i get left good feedback and i never never send by standard delivery or another address.

If buyers dont want to pay for recorded delivery then simple they dont have to bid .....as long as you dont take the mick with postage and they want the item then they will pay it.
#27
I always send recorded/special delivery. I've had a few people try to claim that items have not arrived and I quote them the recorded delivery number and the date it was delivered. They normally accept that. Once I had someone claim that it was delivered to the wrong address and returned to me by the person that received it. Of course nothing came back.

They'll try anything these scammers.

I've also had expensive items sent by standard post to me, when I've paid extra for recorded or special delivery. It really annoys me when people use the postage charge as a means to make a bit more profit. One example would be memory, £4.99 with a £20 postage charge. Ebay promised to cut that out but as usual they do not.
1 Like #28
Some ebayers charge a little extra for postage to try an make up for the ridiculous fees they pay to ebay and paypal, also the cost of packaging and petrol to get to nearest PO, and lets face it not everyone has a 'local' PO anymore because so many are being closed down!
If someone is selling clothes, that dont have a high value I dont have a problem with them charging a little extra to cover these costs. There would be little point them selling if they didn't make anything from it!
However, some powersellers do go over the top with charges, like paying £5 postage for a memory card etc.
Buyers have to realise that the sellers have to cover these ridiculous cost somehow, otherwise they would make very little money. I am am an occasional seller of clothing and other inwanted items, I am not a charity and i expect to make some kind of profit or else I may as well just call myself a charity!
If customers whinge about it then tough, let them.
If buyers get their own way with everything there will barely be any casual seller like me left. Just bigger sellers, I have never complained about sellers like myself charging a little extra for postage. If I didn't like the postage it would be easier not to bid ... not rocket science really.
I hate Ebay!
#29
jellybaby22
You have said everything I was going to...but you put it much better:thumbsup: Soon there will be no small sellers left on ebay...so no more bargins (is there any anyway???) Im just going to do car boots and the likes...no point anymore...well done ebay!!!


Looking at it from Ebay's point of view is that not exactly what they want. Lots of high volume dependable shops or millions of low volume public sellers.

Ebay is a business after all and they have to look after there own interests.

I think the problem is that most people used to see ebay as a bit of fun but now it is a giant it is playing a very different game. This is to the loss of the low volume infrequent seller but to the massive gain of ebays profits.
#30
It will lose buyers like me who go on there for the buzz of bidding and gettin a cracking bargain you wouldn't get in the shops!
Poeple generally hate the thought of going into a charity shop to buy second hand/unwanted goods, call it british snobbery, ebay allows you to buy second hand goods in an anonymous way.
Thats what made Ebay great, they push those 'second hand/unwanted items' sellers away and they will lose alot of interest from alot of buyers.
I don't think Ebay have thought this through very well.
banned#31
Sheriff Waffles
I always keep proof of postage but I can see now that some Ebayers will get stroppy and demand a refund straight away. I don't and won't refund until I have received a refund from Royal mail. I guess alot will threaten with neg feedback if they don't get a refund straight away. I won't and couldnt give a flyin whatever if I get lots of bad feedback. I will just set an new account up do some occasional buyin and thats about it.
Not worth the hassle of sellin anymore.
Wish I could do car boots but I don't drive and most people I know work weekends!


I would love to have a sale outside my house but I'm not sure I would get the right kind of customers.

Most are scuff's up here.
banned#32
A-n-d-y
Ive sold tons on ebay and have 100% feedback , had someone make out they never got an LCD once when , they soon changed there minds when i sent them the tracking number with there signature , gave me some lame excuse as to the mix up.

Some people will try anything but if someone claims to have not got an item then you cant all call them lairs as mistakes happen by Royal mail , and if a seller does not use recorded delivery on items below £30 and special deliver or courier for items over £30 then hey you only have yourself to blaim....but dont come on here moaning and calling everyone a lair who claims to not off had the goods.....they could also claim that maybe you didnt send the item :whistling:

I will avoid sellers if they dont offer me a courier or recorded delivery as i dont trust royal mail with expensive items also my postman has a habbit of just leaving it on my door step in plain view...does not even bother to knock as my postman seems to change like the wind seems i get a new one every month or so .....im sick of there lazy attitudes.....also leave mail hanging halfway out the door , so no its not all down to the buyers.

I never over charge for postage and i always charge what i would have to pay this way i get left good feedback and i never never send by standard delivery or another address.

If buyers dont want to pay for recorded delivery then simple they dont have to bid .....as long as you dont take the mick with postage and they want the item then they will pay it.


Have you reported the posties to Royal Mail, I would.
banned#33
Sheriff Waffles
Some ebayers charge a little extra for postage to try an make up for the ridiculous fees they pay to ebay and paypal, also the cost of packaging and petrol to get to nearest PO, and lets face it not everyone has a 'local' PO anymore because so many are being closed down!
If someone is selling clothes, that dont have a high value I dont have a problem with them charging a little extra to cover these costs. There would be little point them selling if they didn't make anything from it!
However, some powersellers do go over the top with charges, like paying £5 postage for a memory card etc.
Buyers have to realise that the sellers have to cover these ridiculous cost somehow, otherwise they would make very little money. I am am an occasional seller of clothing and other inwanted items, I am not a charity and i expect to make some kind of profit or else I may as well just call myself a charity!
If customers whinge about it then tough, let them.
If buyers get their own way with everything there will barely be any casual seller like me left. Just bigger sellers, I have never complained about sellers like myself charging a little extra for postage. If I didn't like the postage it would be easier not to bid ... not rocket science really.
I hate Ebay!


People sometimes moan about the postage I charge but ebay's final fees are not taken out of your postage.

That is why sometimes my item is low in price and my postage is higher.

I always sort my prices by price p&p lowest first and usually buy or bid on that one, if it is in good condiiton.

I never buy something and moan about it later unless, it is not received, not paid for, damaged or faulty.
#34
It is your job as the seller to make sure it arrives not just that you remember sending it so they will prob win their claim.

Its not unusual to wait 10 days before asking why it has not arrived
.
#35
I must admit when i sold a few high items products i was shocked at the fees i got charged for ebay then also Paypal to get the money.

But nothing else out there as big or better so what else is there , guess we either like it or leave it.
banned#36
A-n-d-y
I must admit when i sold a few high items products i was shocked at the fees i got charged for ebay then also Paypal to get the money.

But nothing else out there as big or better so what else is there , guess we either like it or leave it.


I'm leaving it!

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