hi i just signed up to tesco groceries waited in all day and they never turned up - HotUKDeals
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hi i just signed up to tesco groceries waited in all day and they never turned up

stuntman9883 Avatar
7y, 4m agoPosted 7 years, 4 months ago
i had to call a 0845 no and they said sorry the order was cancelled because i was a first time customer and ordered more than 6 items of the same thing they said i should have recieved a call but there was a mix up in communications
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stuntman9883 Avatar
7y, 4m agoPosted 7 years, 4 months ago
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banned#1
oh dear.

im sure this would have been mentioned in the terms which you should have read before you ordered as a first time customer?

staying in all day though...that mustve hurt the most
#2
I thought tesco normally give 2 hour slots for delivery
#3
snessy
I thought tesco normally give 2 hour slots for delivery


They do :thumbsup:
#4
snessy
I thought tesco normally give 2 hour slots for delivery

yeh they do was it food shopping you ordered?
#5
snessy
I thought tesco normally give 2 hour slots for delivery


they did which they confirmed but i waited in an extra 2 hours in case they were one of those firms that came late then charged you for not being in
#6
wulshaz
yeh they do was it food shopping you ordered?


yes and some bottles of coke
#7
stuntman9883
they did which they confirmed but i waited in an extra 2 hours in case they were one of those firms that came late then charged you for not being in


It didn't occur to you to give them a ring once they were ten minutes late as opposed to waiting two hours :roll:
#8
yeh i think i would have waited probably about 30 mins after they were due and then rung them i wouldnt have waited in all day and wasted it as theres nothing worse, did you get it sorted in the end? what was the 6 of something was it a special offer or something? sorry just being nosey now! :p
#9
there customer service no is a charged no so i didnt want to call if they were gonna be 15 mins late when i did call noone knew wot was happening
#10
no special offer they didnt put it in terms as its only with the first order that your not allowed more than 6
#11
what i do when i have to call any number like ie scottish power/insurance i find there 0800 number normally for enquires(spelling not right i,m sure!) and act numb and say i,m not sure if im through to the right department and hey presto they transfer me and no pricy phone call! :)
#12
tesco dont have one except for travel insurance
#13
stuntman9883
tesco dont have one except for travel insurance



Errrmmm.... of course they do


http://www.tesco.com/help/jump.asp?choiceB=4


By phone:

Grocery
Telephone 0845 7225533**, 8am to 11pm Monday to Friday, 9am to 8pm Saturday and 10am to 6pm Sunday

Books, Music, Video, DVD, Flowers, Games and Wine
Telephone 0845 7225533**, 9am to 11pm Monday to Friday, 9am to 8pm Saturday and 10am to 6pm Sunday

Don't forget for your entertainment and books orders you can check your order status, track items
or make a cancellation online - click here

Tesco Direct
You may find an answer to your question in our extensive Tesco Direct help pages. If you need to speak to someone, please contact us on 0845 6004411**, 8am to 11pm Monday to Friday, 8am to 8pm on Saturday and 10am to 6pm on Sunday

Clubcard
Telephone 0800 591688*, 9am to 8pm Monday to Friday and 9am to 5pm on Saturday

Clubcard Deals
Telephone 0808 1000707*, 9am to 8pm Monday to Friday and 9am to 5pm on Saturday to Sunday

Tesco Stores
Telephone 0800 505555*, 9am to 6pm Monday to Saturday

*Free from BT Landlines.

**Calls costs 6p, plus up to 2p per minute for BT Calling Plans.

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