Hi, I'm going to phone to cancel sky, when is the best time to do it - HotUKDeals
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Hi, I'm going to phone to cancel sky, when is the best time to do it

£0.00 @
On the day the DD comes out, or the day before which do you think would be best. I'm hoping they will offer me a good deal as I just want sky+ not hd, any thoughts will be appreciated x x x x x
Angelstar Avatar
8y, 1m agoPosted 8 years, 1 month ago
On the day the DD comes out, or the day before which do you think would be best. I'm hoping they will offer me a good deal as I just want sky+ not hd, any thoughts will be appreciated x x x x x
Angelstar Avatar
8y, 1m agoPosted 8 years, 1 month ago
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1 Like #1
'Hi, I'm going to phone to cancel sky, when is the best time to do it'

5 o'clock's usually a good time I find.
#2
DerryBhoy
'Hi, I'm going to phone to cancel sky, when is the best time to do it'

5 o'clock's usually a good time I find.

sorry i meant which which day lol
:thumbsup:
1 Like #3
today
#4
choc1969
today


thanks choc:thumbsup:
#5
Angelstar
sorry i meant which which day lol
:thumbsup:


Yeah,I know :lol:
1 Like #6
dont ring the 0870 no or 0845 here is the other
sky no for you 01506 677000
#7
DerryBhoy
Yeah,I know :lol:


lol thanks x x x :thumbsup:
#8
octobergirl
sky no for you 01506 677000


thanks very much :thumbsup:
#9
When is your DD due, A DD is usually applies for at least two days before it is due to come out of you bank account so best to ring a week before. Make sure you spk to cancellations as they are usually the people who will offer you a good deal.
#10
christinemerlot;4291833
When is your DD due, A DD is usually applies for at least two days before it is due to come out of you bank account so best to ring a week before. Make sure you spk to cancellations as they are usually the people who will offer you a good deal.


shouldn't you speak to the retentions team ? :?
#11
christinemerlot
When is your DD due, A DD is usually applies for at least two days before it is due to come out of you bank account so best to ring a week before. Make sure you spk to cancellations as they are usually the people who will offer you a good deal.

it's due saturday on the 7th of every month
#12
choc1969
shouldn't you speak to the retentions team ? :?

i will give it a try x x :thumbsup:
#13
I phoned last week to do the same and the best offer was £79.99 for Sky+ installed.
#14
thedish
I phoned last week to do the same and the best offer was £79.99 for Sky+ installed.

I don't mind that I begrudge paying £60 for installation
#15
Phone a couple of days before dd payment.
I cancelled last night and got offered absolutly nothing "thanks for your custom for the last 8 years" Yeah...thanks for nothing.
#16
Broxy
Phone a couple of days before dd payment.
I cancelled last night and got offered absolutly nothing "thanks for your custom for the last 8 years" Yeah...thanks for nothing.


I know they are terrible x x
#17
I dunno why everyone gets so upset when they dont get a deal.

You know the price of Sky, if you want it, you pay it. If not, you don't (having said that, i got a deal without even asking)

Its not like you phone the council and ask them to do you a deal on Council Tax becuase youve been paying it for the last 10 years. So what, pay up and shut up.
#18
JayBird
I dunno why everyone gets so upset when they dont get a deal.

You know the price of Sky, if you want it, you pay it. If not, you don't (having said that, i got a deal without even asking)

Its not like you phone the council and ask them to do you a deal on Council Tax becuase youve been paying it for the last 10 years. So what, pay up and shut up.

I know thanks though x xx
1 Like #19
JayBird
I dunno why everyone gets so upset when they dont get a deal.

You know the price of Sky, if you want it, you pay it. If not, you don't (having said that, i got a deal without even asking)

Its not like you phone the council and ask them to do you a deal on Council Tax becuase youve been paying it for the last 10 years. So what, pay up and shut up.


I wasn't complaining, was cancelling anyway but if they had made me an offer maybe sky+ then I may have been swayed to stay. Nevermind it's there loss not mine, £45 a month will come in handy.:thumbsup:
#20
Retentions Team or cancellation team - whichever - if your DD is due on Saturday they will apply today and it will probably come out of you account on Monday, but they may have applied yesterday and it will come out tomorrow, need to check with them. When I had a problem with my box, they wanted to charge me £65 or thereabouts to send an engineer to fix it, I asked if there were any deals and they said no. So I rang to cancel and said I couldnt afford it - I spoke to a lovely girl who offered me 2 choices, fix my existing box for free or upgrade to sky+ for £49.99 all in no installation charge etc. So be persistant and see what they offer you
[mod]#21
thedish;4291884
I phoned last week to do the same and the best offer was £79.99 for Sky+ installed.


They saw you coming...........especially as the Sky HD box is only £49. lol
#22
i phoned sky and i got a free sky + box with free install but im a new customer does thanks make a difference :oops:
#23
christinemerlot
Retentions Team or cancellation team - whichever - if your DD is due on Saturday they will apply today and it will probably come out of you account on Monday, but they may have applied yesterday and it will come out tomorrow, need to check with them. When I had a problem with my box, they wanted to charge me £65 or thereabouts to send an engineer to fix it, I asked if there were any deals and they said no. So I rang to cancel and said I couldnt afford it - I spoke to a lovely girl who offered me 2 choices, fix my existing box for free or upgrade to sky+ for £49.99 all in no installation charge etc. So be persistant and see what they offer you


I'm going to ring now cheers x x x :thumbsup:
#24
ViperKeith
i phoned sky and i got a free sky + box with free install but im a new customer does thanks make a difference :oops:


yes cos im an existing customer you don't as good a deal x x :thumbsup:
#25
Angelstar
I'm going to ring now cheers x x x :thumbsup:


Hope you have better luck than me.:thumbsup:
#26
octobergirl
dont ring the 0870 no or 0845 here is the other
sky no for you 01506 677000


just tried this number and it said "this service is no longer available"
it's 01506 677007
#27
Broxy
Hope you have better luck than me.:thumbsup:


me too i will let u know
#28
Angelstar
just tried this number and it said "this service is no longer available"


Try this one 02079799540 worked last night.:thumbsup:
#29
Broxy
Try this one 02079799540 worked last night.:thumbsup:

cheers :thumbsup:
#30
octobergirl
dont ring the 0870 no or 0845 here is the other
sky no for you 01506 677000


If you have a BT contract - 0870 and 0845 are free.:thumbsup:
#31
Broxy
Try this one 02079799540 worked last night.:thumbsup:

on hold at the moment
#32
moob
If you have a BT contract - 0870 and 0845 are free.:thumbsup:


Sky are 0844 so no joy there.
#33
im getting sky+ for £90 installed.
1 Like #34
vengod
im getting sky+ for £90 installed.

just spoke to them £49 for a box and £30 install, just got to phone hubby to confirm x x x woohoo this is what I wanted in the first place and fingers crossed he will say yes now x x
#35
moob
If you have a BT contract - 0870 and 0845 are free.:thumbsup:


thanks x x :thumbsup:
#36
Im getting it done by a local digi company...

Worth the extra £10 jsut becasue i dont need the 4 week wait.
banned#37
We tried the whole threatening to cancel thing at the weekend, despite the fact we have TV, BB and phone with them they were quite happy to say goodbye to almost £750 per year without any attempt to talk us out of it. Glad to know the recession isn't hitting $ky yet.
#38
JDE
We tried the whole threatening to cancel thing at the weekend, despite the fact we have TV, BB and phone with them they were quite happy to say goodbye to almost £750 per year without any attempt to talk us out of it. Glad to know the recession isn't hitting $ky yet.


sorry to hear that
#39
vengod
Im getting it done by a local digi company...

Worth the extra £10 jsut becasue i dont need the 4 week wait.

good idea:thumbsup:
1 Like #40
sorry if pepl read this on diff post but newbie user ...

mum phoned wed lunchtime n complained/threatended lol the guy on the phone sayin we'd been with them 4 7 years and not recieved offers tht new customers get

getting sky plus installed for 15.00 on sunday free box and 25% off our package 4 the next 6 mnths so not bad for 5 mins work it jus depends on who u get:thumbsup:

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