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HMV Christmas returns?

£0.00 @ HMV
What date are they returning unwanted christmas gifts until? also will they return items without a receipt? I'm not looking for a refund just changing the items for something else.
lastlaststar Avatar
6y, 2m agoPosted 6 years, 2 months ago
What date are they returning unwanted christmas gifts until?

also will they return items without a receipt?

I'm not looking for a refund just changing the items for something else.
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lastlaststar Avatar
6y, 2m agoPosted 6 years, 2 months ago
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#1
8) you get 28 days from purchase with a receipt...without a receipt they will exchange ..provided the packaging has not been opened and still has the hmv sticker on the goods...managers discretion...good luck
#2
Anyone know the answer to this but for TKMaxx (without receipt)?
1 Like #3
8) same as hmv...must have a TKMmaxx sticker as proof...just try putting it into a TKMaxx bag
#4
Mr Weasle
8) same as hmv...must have a TKMmaxx sticker as proof...just try putting it into a TKMaxx bag


Thanks, it has the sticker on it and I probably have a bag somewhere.
Thanks for your help.
#5
hmv returns are extended on any item purchased within december until the end of january.

Items must not have been opened, it is however up to the managers discrection. if you have not got access to your receipt or the store refuses your return call 0845 901 1122 and press option 6. This is hmv customer services and they may be able to assist you further!
#6
ham82
hmv returns are extended on any item purchased within december until the end of january.

Items must not have been opened, it is however up to the managers discrection. if you have not got access to your receipt or the store refuses your return call 0845 901 1122 and press option 6. This is hmv customer services and they may be able to assist you further!


you love your job really
#7
i did until they took away C/S, back to SCH now. :(
#8
customer service? i worked there for xmas, basically walk around helping people buy consoles, games... awesome :)
#9
ham82
hmv returns are extended on any item purchased within december until the end of january.

Items must not have been opened, it is however up to the managers discrection. if you have not got access to your receipt or the store refuses your return call 0845 901 1122 and press option 6. This is hmv customer services and they may be able to assist you further!


Thanks for your help +Rep

none of the items have been opened but they dont have the hmv stickers on either, i'll give it a go and see what they say.
#10
lastlaststar
ham82
hmv returns are extended on any item purchased within december until the end of january.

Items must not have been opened, it is however up to the managers discrection. if you have not got access to your receipt or the store refuses your return call 0845 901 1122 and press option 6. This is hmv customer services and they may be able to assist you further!


Thanks for your help +Rep

none of the items have been opened but they dont have the hmv stickers on either, i'll give it a go and see what they say.


customer services should be able to track your purchase, easier if you paid with debit/credit card. though if you paid with cash they can still check their systems.

Good Luck!
#11
TK Maxx will return unwanted gifts until the end of January without a receipt, if you have a price label on the item that's in your favour otherwise they get a price from the department it's from and will load a gift card with the currant selling price, hopefully it's not been reduced but it's better than having something you'll never use. Hope this helps

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