HMV Contact Address - HotUKDeals
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HMV Contact Address

sassie Avatar
banned8y, 11m agoPosted 8 years, 11 months ago
Right them bar stewards have really peed me off now, does anyone know a contact address for these bunch of dipsticks please
Other Links From HMV :
sassie Avatar
banned8y, 11m agoPosted 8 years, 11 months ago
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#1
[url]www.hmv.co.uk[/url]
free helpline 0845 603 8576

dno adress that depends on local store i think :D Im still waiting for my xbox. CMOOOOOOOOOOOOOOOOOOOOOOOOOOON HMV.
banned#2
I know the chuffin number off by heart, and sick of their promises to sort my account out, it has cost me a fortune in phone calls to get nowhere, i need a contact address for the website based part

P.s theres nowt free about 0845
#3
or you cud try

PO BOX 15
GUERNSEY
GY1 3AH

thats on the package thet delivered this morning so i think it will work. and didnt mean to say free :P
banned#4
Mclovin
or you cud try

PO BOX 15
GUERNSEY
GY1 3AH

Is that a returns address? Think thats probably a warehouse address
#5
yes i think sooo. cant find another adress anywhere on the web tho.
banned#6
Mclovin
yes i think sooo. cant find another adress anywhere on the web tho.

no neither can i, i was hoping maybe someone had had problems, and the off chance someone may have a contact address
1 Like #7
u cud ring them one more time and ask for an address :P?
what is the problem anyway?
#8
Complaints
HMV operate a complaints handling procedure which is used to try to resolve disputes when they first arise. If you have a complaint, please contact the Customer Service department at the following address:
E-Commerce Customer Service
HMV UK Ltd
c/o 2nd Floor, Princess House
50 - 60 Eastcastle Street
London
W1W 8EA


Try that

PS Give the useless t**ts hell
banned#9
Mclovin
u cud ring them one more time and ask for an address :P?
what is the problem anyway?


HMV now have an evoucher of mine i cannot use as they have somehow locked/frozen, chuffed up my account. I have spent three days totalling about an hour on the phone to these pratts, and all i keep getting is there is nothing worng our end, i will pass it on and get sopmeone to phone you etc,etc

I have now been to a friends house and tried to checkout on there computer and same as here, so it is definately my account and not my computer, so all in all i have two £12 evouchers i cannot use as they are in my ewallet and they cannot now be used, i am getting so chuffed off

sorry i have copied and pasted off my other thread, they promised faithfully to phone me back today no matter which way:x :x
banned#10
Barney your a star xxx

rep left for you both and to those that think you havent earnt it can kiss my donkey:-D

edit that - cant leave you rep barney as it says i must leave spread some before i give it you again, when was the last time i repped you? bleedin rep system, put a bloody thanks button in
#11
Where will we find your donkey? :?
#12
sassie
HMV now have an evoucher of mine i cannot use as they have somehow locked/frozen, chuffed up my account. I have spent three days totalling about an hour on the phone to these pratts, and all i keep getting is there is nothing worng our end, i will pass it on and get sopmeone to phone you etc,etc

I have now been to a friends house and tried to checkout on there computer and same as here, so it is definately my account and not my computer, so all in all i have two £12 evouchers i cannot use as they are in my ewallet and they cannot now be used, i am getting so chuffed off

sorry i have copied and pasted off my other thread, they promised faithfully to phone me back today no matter which way:x :x


Oh hun, is this related to the trouble you had the other day? Did you end up getting that sorted?
banned#14
Bagaddict
Oh hun, is this related to the trouble you had the other day? Did you end up getting that sorted?

Nope, promised me faithfully a phone call today, either way, even if they cant sort it, and chuffin nothing, i have spent at least an hour on the 0845 number over the last 4 days
#15
sassie
Barney your a star xxx

rep left for you both and to those that think you havent earnt it can kiss my donkey:-D

edit that - cant leave you rep barney as it says i must leave spread some before i give it you again, when was the last time i repped you? bleedin rep system, put a bloody thanks button in


Thanks for the thought:thumbsup:

It was for the scart thread
banned#16
dcx_badass
That email address does work, I've used it a few times and got replys within a day.

even if it did i could guarentee what their reply would be:roll:
banned#17
barneydog
Thanks for the thought:thumbsup:

It was for the scart thread

I have dished out loads since then, strange:?
#18
You do do realise that at that address I found is an army of people that are trained to lose/bin/shred/wipe their ass with, any complaint they get :giggle:
#19
sassie
Nope, promised me faithfully a phone call today, either way, even if they cant sort it, and chuffin nothing, i have spent at least an hour on the 0845 number over the last 4 days


Thats pants!! Hope you do some complaining. When I had this issue with HSBC I ended up complaining so much they credited my account with £200. Seriously, I hope they compensate you, I can't stand appalling customer service:x
banned#20
dcx_badass
That email address does work, I've used it a few times and got replys within a day.

Try these numbers:
020 74671109
020 84954434
0207 4671109
0207 4322000

Keep ringing them all!!!!!

yeah at my expense, the trouble is nobody knows whats wrong, and by the looks of it nobody gives a toss either, and to be honest how im feeling towards them i am sure they would hang up on me
#21
[email protected]">[email protected]
[email protected]">[email protected]
I contacted both of these customer service people when I got my wii and I know Pauline was pretty prompt at replying. Good luck!
#22
sassie, have pm'd you....
banned#23
customer services are a waste of time, its obviously a technical problem and unless they hand it over to be dealt with then nothing will ever happen, they cant even phone back when promised so hardly going to pass it over to technical are they, that would involve doing something other than moving their jaw:roll:

smithy, thanks pm'd you back
#24
sassie
customer services are a waste of time, its obviously a technical problem and unless they hand it over to be dealt with then nothing will ever happen, they cant even phone back when promised so hardly going to pass it over to technical are they, that would involve doing something other than moving their jaw:roll:

smithy, thanks pm'd you back


Keep at it Sassie, don't give up!!:p
banned#25
Bagaddict
Keep at it Sassie, don't give up!!:p

whats annoyed me most is i have had to purchase the bits i wanted elswhere and pay for them when i had banked on using the evouchers, and now to be honest with what ive spent on phone calls makes the £24 evouchers probably worth £10:x
#26
sassie
I know the chuffin number off by heart, and sick of their promises to sort my account out, it has cost me a fortune in phone calls to get nowhere, i need a contact address for the website based part

P.s theres nowt free about 0845


I know this won't help much, but just though I'd mention in case anyone didn't know, check out [url]www.saynoto0870.com[/url]...

This generally works for most 0870/0845/local rate general calls and will give you the geographical phone number which you can then obviously call using any free minutes you might have on land/mobile lines.
banned#27
Update - received an email back today with deepest appologies about the way ive been treated and the staff in question will be questioned and re-trained blah, blah, blah and if i email my phone number to her she will phone me so i can plave an order over the phone, yeah like im just going to give my credit card details to a nobody:roll: Not one mention of what they intend to do about my account:x
#28
Sassie, you have mail.......

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