After weeks of waiting, I finally received a boxset Id ordered from HMV the other day, unfortunately it arrived pretty beaten up. This was a result of HMV posting it to me in a grey plastic envelope. Seriously, I joke not! No cardboard, no bubble wrap, no padded envelope... absolutely no protection at all!
I thought HMV would have known better given selling DVDs are part of their core business. Anyway, I wonder if someone could tell me if this type of packaging is now normal practice at HMV (with DVDs)?
Thanks in advance.