HMV refunds? - HotUKDeals
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HMV refunds?

souljacker Avatar
6y, 4m agoPosted 6 years, 4 months ago
I bought someting from there yesterday and paid cash for it, i then decided to bring it back today (Now didn't need it ) and they refused to refund me my money, the only option was a credit on a gift card or get something else.

Has this always been their policy? I thought that you were entitled to your money back?
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souljacker Avatar
6y, 4m agoPosted 6 years, 4 months ago
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Comments/page:
#1
Only if goods are faulty.
#2
If it was faulty then you were entitled to a refund.
#3
Should have put the one from ebay in there as a swap (if they are identical in looks) :lol
#4
There no right of return on anything bought instore that's not faulty. There's only a cooling off period for things bought online or over the phone where you can't see what you're buying.

In store you can try/see what you're getting and are expected to know what you want, what are they supposed to do with what is now second hand stock ?
#5
steve1221
There no right of return on anything bought instore that's not faulty. There's only a cooling off period for things bought online or over the phone where you can't see what you're buying.

In store you can try/see what you're getting and are expected to know what you want, what are they supposed to do with what is now second hand stock ?



if its unopened like many other millions of retailers. resell !
#6
dontasciime
Should have put the one from ebay in there as a swap (if they are identical in looks) :lol


Lol (_;) the thought did cross my mind

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