Recently my other half bought a box set from hmv instore, unfortunitly I had already bought. It earlier in the day, I went to take it back for a refund however I was informed they would not do it, even though it was sealed all stickers still on it and I had the reciept!
They offered me the money on a gift card which I declined, as I payed on my debit card
Are they aloud to do this as it states on there website refunds are within 21 days with reciept?
Any help would Be great