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holiday help please

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Hi guy's looking for a bit of advice meant to be going on holiday in a couple of weeks to the hotel caribe in Salou http://www.thomson.co.uk/destinations/europe/spain/costa-dorada/portaventura/hotels/… Read More
Skafairy Avatar
7y, 10m agoPosted 7 years, 10 months ago
Hi guy's looking for a bit of advice meant to be going on holiday in a couple of weeks to the hotel caribe in Salou http://www.thomson.co.uk/destinations/europe/spain/costa-dorada/portaventura/hotels/hotel-caribe.html but just had a phone call from thomas cook to inform us that they can no longer let us stay in that hotel as it is shutting earlier than planned!!! they have offered us http://www.thomson.co.uk/destinations/europe/spain/costa-dorada/portaventura/hotels/hotel-gold-river.html instead but we do not have kids and feel it is more of a child's hotel. Have no idea what to do any advice? many thanks xx
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Skafairy Avatar
7y, 10m agoPosted 7 years, 10 months ago
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#1
how annoying, did they give you the option of cancelling? Surely you'd be within your rights to cancel. Maybe you'd be able to find a better deal elsewhere.

otherwise maybe you could push for compensation or upgrade etc

good luck
#2
owens101
how annoying, did they give you the option of cancelling? Surely you'd be within your rights to cancel. Maybe you'd be able to find a better deal elsewhere.

otherwise maybe you could push for compensation or upgrade etc

good luck


Yes am pretty sure i could cancel just annoyed as it has been booked for a while so if i cancel have stress of looking for another holiday etc. I am going to try and push for upgrade but i wont hold my breath.Thank's for your reply though xx
#3
just had a look and tbh I think it looks great fun and the theme and aqua parks are a bonus, I'd go!

plus there shouldn't be too many kids as they should be in school
#4
I think the replacement they've offered you is the new one, right next to the park (Hotel Caribe is a fair walk) and looks fab so I shouldn't worry about the kids. We stayed at the El Paso which is inbetween the Caribe and the parks and to be honest, their hotels are so huge you can easily avoid the kids if you wanted to. By the way, every time we passed the Hotel Caribe there were easily as many kids there as there were in the El Paso so I shouldn't worry about it, looks like they've given you an upgrade as it is!!
banned#5
look around for same holiday see if you can find it cheaper last minute
ask thomsons for a refund for difference or cancel and book cheaper one

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