Booked a holiday for 6 people back in October. Price was £489pp. With Thomson Ski (Crystal Holidays)
Added two more people, on two separate occasions in November. As there was no discount, these people paid a little more at £539.
Paid it all of etc in the Month of November on the due date. Paid two instalments, and on both occasions the amount was as expected, with the prices shown above. On last payment, they confirmed that the balance had been paid.
Come back from a NYE trip today to find a invoice, saying i still have £552 to pay, and to pay it ASAP or it will get cancelled.
Now, the total price has shot up, surprisingly by £552! The additions are supplements for the rooms, and travel supplements.
They are not open today, or tomorrow. Will ring up on Monday and see about this. Are they allowed to do this?! At the time of booking, supplements were not shown in the booking, but surely they can't do this?!
The icing on the cake to be honest. Price has gone down by £50 each on the website now. Also they changed the flight times and airport after we had arranged transport there (would not give us compensation or cover the extra costs)