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Home Hub Help

druss27 Avatar
7y, 10m agoPosted 7 years, 10 months ago
My friend has given me a BT home hub to use as a wireless router, but I cannot get it to work. I've plugged it in and the lights are on and i've put my broadband cable in as well. When I attach a ethernet cable (I used the one supplied in my XBox 360) my computer (Vista) doesn't detect anything. I go into network settings and it says my network cable is unplugged. I have looked on the web and most peeps say that on Vista or XP all i should need to do is connect the cable and it installs all the drivers itself. I have tried both ports on the HHub, but makes no difference.

Anyone help me please??

Thanks in advance
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druss27 Avatar
7y, 10m agoPosted 7 years, 10 months ago
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#1
have you installed the bt software ? you need the home hub settings supplied on a cd ....... they will install the hub manager etc and make the connection to the hub

i had to do this to all 5 of our pc's unfortunately
#2
i haven't a cd unfortunately, but it says on the web i shouldnt need it. I t says that it sometimes better not to have it as you don't get all the unnecessary applications such as yahoo toolbar, languages etc. Saying this however i'm no expert....

If i do need the cd is there any way i can download it instead?

Also just to update, I even tried to hook the HH upto the xbox, but it doesn't detect anything when i try. Wouldn't my PC detect even something when i plug the ethernet cable in, even if it wasn't configured properly by a CD?
#3
druss27
i haven't a cd unfortunately, but it says on the web i shouldnt need it. I t says that it sometimes better not to have it as you don't get all the unnecessary applications such as yahoo toolbar, languages etc. Saying this however i'm no expert....

If i do need the cd is there any way i can download it instead?

Also just to update, I even tried to hook the HH upto the xbox, but it doesn't detect anything when i try. Wouldn't my PC detect even something when i plug the ethernet cable in, even if it wasn't configured properly by a CD?


which hub is it ??? white one ? is there a panel protecting the connection ports or are they uncovered ??

i have had both, and for a wired connection, had to install the ssoftware ..... i got a spare cd around here, will send to you if i can't find the drivers online

basically the cd runs through all the steps of configuring the hub and makes the hub accept your connection :)
[mod]#4
We have a home hub v1 on BT & I needed the installation CD to set it up on main PC (WinXP), but I also connected it to our wireless laptops through normal vista process. However it does say I think that the installation software is available on BT website.

Do you have BT as an internet provider ? If so you can download the BT Broadband desktop help which may be of use. If you don't have BT, it may be worth resetting the home hub to remove pre-exisiting BT settings (as they come pre-installed) to see if that helps. I had to do this once to rest password & it still worked fine, just had to initalise BT Talk again which took 2 mins on BT website ie it won't kill the hub (hopefully).

Busy at moment, but I'll try to post home hub help links later if that would help :)
#5
try connecting to this website when the hub is connected http://bthomehub.home/cgi/b/basic/?ce=1&be=0&l0=0&l1=-1

thats the connection manager for the hub, if you can see that then we are getting somewhere
#6
sigma
We have a home hub v1 on BT & I needed the installation CD to set it up on main PC (WinXP), but I also connected it to our wireless laptops through normal vista process. However it does say I think that the installation software is available on BT website.

Do you have BT as an internet provider ? If so you can download the BT Broadband desktop help which may be of use. If you don't have BT, it may be worth resetting the home hub to remove pre-exisiting BT settings (as they come pre-installed) to see if that helps. I had to do this once to rest password & it still worked fine, just had to initalise BT Talk again which took 2 mins on BT website ie it won't kill the hub (hopefully).

Busy at moment, but I'll try to post home hub help links later if that would help :)


the link for the bt broadband help is http://help.broadbandassist.com/bbdesktop/PreQual/prequal.html

that should find your problem :)
#7
I'm in the process of downloading the software manager thingy. I have also read i may need to unlock the HH to be used with my ISP (Have Virgin Media (NON-CABLE)) . Can anyone tell me if my comp will detect the modem even if it isnt configured to my isp, I don't want to spend ages following some unblocking instructions if the HH is broken or something. Just wish I knew if it would detect the hub or not.
#8
The BT Home Hub can only be used with the BT Total Broadband package without modification; the version 1 hub can be unlocked (see below). The BT Home Hub configuration software is compatible with both [COLOR=#002bb8]Mac[/COLOR] and [COLOR=#002bb8]Windows[/COLOR] operating systems, and requires no install if an Ethernet connection to the computer is used.
The hardware contained within the HomeHub v1.0 and v1.5 was manufactured by Inventel, and is equivalent to other Inventel produced and third-party branded routers such as the [COLOR=#002bb8]Orange LiveBox[/COLOR] and Thomson [COLOR=#002bb8]Speedtouch[/COLOR] 7G. Consequently the v1.0 can be flashed with compatible firmware such as that for the 7G, although the v1.5 [COLOR=#002bb8]firmware[/COLOR] is hardware locked.
Telnet is available in earlier firmware versions (up to 6.2.2.6) on the v1.0 with appropriate user permissions, and is identical to the custom shell used in the [COLOR=#002bb8]Speedtouch[/COLOR] range of routers allowing an almost identical software feature set to them, albeit with a few notable exceptions (eg. PPP authentication is locked on BT firmware).
from : http://en.wikipedia.org/wiki/BT_Home_Hub#Undocumented_features
#9
i have never tried it on a non bt line ...... always been with bT for our internet

found this though ........ take your time though :)

http://www.avforums.com/forums/bt/634939-using-bt-home-hub-another-isp.html
#10
druss27
I don't want to spend ages following some unblocking instructions if the HH is broken or something. Just wish I knew if it would detect the hub or not.


It does sound strange to me that it is not even detecting it on your PC. To get the internet to the Hub without unblocking it, try wiring your old Modem/Router to the HH with an Ethernet cable then wiring your computer up to the HH, or by connecting via the Wireless.

That way the HH is only acting as a router and not a modem router, whether this will work not though I haven't a clue. It should work, but BT may have blocked this option also.
#11
I think its safe to say it f'd, it doesn't detect the ethernet cable which is funny in itself, but i been throught all the software manager thingy to no avail. That'll teach us my friend bought it for 2 quid off the car boot to help us, hey hoe! Thanks guys anyways :)

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