At work we have a main website, and also an Ebay shop. The Ebay shop has been doing really well, but we are starting to get a lot of repeat customers still via Ebay - obviously this costs us more in fees than if they bought direct.
Any ideas on how we can get them to switch from Ebay to the main site? I have tried offering a small freebie if they buy direct but it hasn't worked.
The prices are the same on both sites, but don't want to increase the Ebay prices really as worried it will cut down the sales!