how can i contact KGB deals - HotUKDeals
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how can i contact KGB deals

jackvdbuk Avatar
6y, 1m agoPosted 6 years, 1 month ago
as abovw how? been looking all around the site, i signed up for the blockbuster deal a month back or so, recieved no code in my email and want to ask if they can resend it

also who else purchased the gourmet meal card for 3 months? :)
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jackvdbuk Avatar
6y, 1m agoPosted 6 years, 1 month ago
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banned 3 Likes #1
The KGB hasn't existed since 1991. I think you mean the FSB
#2
Hahaha!
#4
I never received a code for one of my deals either, in the end i managed to get a refund from them
#6
Its a con - they are using restaurants websites etc without permission - my friend has recently opened his restaurant in glasgow and is being inundated with telephone calls from customers - this will put him out of business - its really not fair they dont respond to his emails or calls
#7
I BOUGHT A DEAL FOR LA BELLA IN HORNSEY IN NORTH LONDON AND HAVE NOT BEEN ABLE TO GET A REPLY ON THEIR PHONE 0208 607 4417 TO MAKE AN APPOINTMENT, i HAVE BEEN TRYING FOR THE LAST 2 WEEKS. tHE OFFER ENDS ON 30/06/11. WHAT SHALL I D0 AS i WAS TOLD AN APPOINTMENT MUST BE MADE BEFORE TURNING UP. I DO NOT LIKE HOW THIS LOOKS.
#8
I have bought 2 spa treatments but havent recived an email with the vouchers in over a week, Cnat find a number anywhere to contact KGB think ive been done big style :( not happy
3 Likes #9
bpeterkin
I BOUGHT A DEAL FOR LA BELLA IN HORNSEY IN NORTH LONDON AND HAVE NOT BEEN ABLE TO GET A REPLY ON THEIR PHONE 0208 607 4417 TO MAKE AN APPOINTMENT, i HAVE BEEN TRYING FOR THE LAST 2 WEEKS. tHE OFFER ENDS ON 30/06/11. WHAT SHALL I D0 AS i WAS TOLD AN APPOINTMENT MUST BE MADE BEFORE TURNING UP. I DO NOT LIKE HOW THIS LOOKS.


And to top it all off someone has stolen your shift key...

Edited By: sancho1983 on Jul 06, 2011 21:10
#10
i purchased so many things from kgb hi life dinners card,argentinian restraunt,moptops hair deal non of my deals have come through i have emailed hi life to complain other 2 deals say contact kgb direct but does anybody no how on earth we get our deals that we have paid for .I did see reports that kgb site is a big scam but i myself thought i would give the site a chance as i have been most happy with other discount sites and never been let down by others that i have used for yrs .
#11
I bought 2 deals off KGB for beauty treatments at 2 different locations in Manchester, I sent an enquiry which they sent a standard response to saying I would hear back within 24 hours and 9 days later and several more emails to them I have had no response, its like they took my money and dissappeared..... stick with Groupon and Living Social, no problems at all with them! A total rip off with non existent customer service
#13
kgbdeals have actually been quite prompt and efficient at refunding my money in the past when I have had a problem with 2 or 3 of their deals (e.g. misdescription of the deal/offer - discovered after purchasing, etc). I have just emailed them and they have replied quickly, but I have also found it easy to get through to someone who is generally helpful on the phone too.
#14
hi i purchased a deal for narson skin, can,t use my voucher code and kgb deals sent me a email on how to contact them direct but the tel no and email address is invaild.
banned#15
Cool story bro.
#16
scams
#17
THIS IS NOT TRUE KGB ARE NOT SCAMMERS I AM A RETAILER AND THEY HAVE DONE MY BUSNIESS WONDERS AND I HAVE ALSO BOUGH FROM THEM AND RECIVED ALL CODES YOU JUST NEED TO KEEP CONTACTING THEM AS THEY HAVE SO MANY EMAILS A DAY IT VERY HARD TO KEEP UP WITH THEM.:3
#18
THIS IS NOT TRUE KGB ARE NOT SCAMMERS I AM A RETAILER AND THEY HAVE DONE MY BUSNIESS WONDERS AND I HAVE ALSO BOUGH FROM THEM AND RECIVED ALL CODES YOU JUST NEED TO KEEP CONTACTING THEM AS THEY HAVE SO MANY EMAILS A DAY IT VERY HARD TO KEEP UP WITH THEM.:3
#19
mickiedolan
hi i purchased a deal for narson skin, can,t use my voucher code and kgb deals sent me a email on how to contact them direct but the tel no and email address is invaild.
Hi. Have you managed to contact Narson? I don't. They are the biggest SCAM!! The tel no is invalid, they don't reply to emails... Is there any way to report them?
#20
bought some extentions from searche with a deal from kgb deals and they never arrived in the post anyone no who i have to contact?
#21
demie199
bought some extentions from searche with a deal from kgb deals and they never arrived in the post anyone no who i have to contact?
. I also have made an order from serache that has not arrived. I have sent an email to both serache and kgb with no response. I will continue to try to get in touch with kgb on - 0800 011 8012, you should try to do the same and let me know what happens and vice versa. Thank you
#22
I've used them for the first time to buy a Hypnosis CD system & it appears to be a con! The company who are selling via kgb & the contact tel no is invalid, the emails address they have provided is also invalid! kgb aren't returning my emails! I won't be buying from them again!
#23
I purchased a kgb deal for The Fleece Inn in Haworth, Yorkshire on 7th May, 2012, but have not received my voucher via e-mail. Therefore I cannot make my booking for my stay. The deal is valid until 31st August2012.
The money has come out of my bank account for £89-00. I put the order in on 6th May.I would request your assistance asap please.


Edited By: MikeT on May 12, 2012 10:29
#24
bond6570
THIS IS NOT TRUE KGB ARE NOT SCAMMERS I AM A RETAILER AND THEY HAVE DONE MY BUSNIESS WONDERS AND I HAVE ALSO BOUGH FROM THEM AND RECIVED ALL CODES YOU JUST NEED TO KEEP CONTACTING THEM AS THEY HAVE SO MANY EMAILS A DAY IT VERY HARD TO KEEP UP WITH THEM.:3


THEY ******* ARE

SO MANY EMAILS WITH THE SAME SUBJECT "WHERE THE **** ARE MY CODES / GOODS"


also you are not protected via paypal buyer protection if your only costs with partnering KGBSCAMS company is for postage

Unfortunately, PayPal was not able to resolve the dispute between the two
parties due to the item purchased being virtual or intangible. Shipping
costs are considered an intangible item, and as your payment was entirely
for shipping costs, we are unable to offer a resolution to your complaint.
As a result, PayPal has taken no action on either account at this time.
However, the seller's account has been noted for future reference.

In addition, it is necessary for us to cap the timeframe for opening a
buyer complaint. We have found that in most cases 45 days is a sufficient
timeframe for a buyer to notify PayPal that they have not received their
item, or that there is a problem with the item that they have received.

Additionally we are required to specify a set timeframe in our legal
agreements. This lets sellers know that they should keep their postal
information and other relevant transaction details for this period. It also
reassures buyers that should something happen with their purchase within a
45 day period, they can open a complaint with PayPal.



Edited By: dontasciime on May 12, 2012 12:47: dsd
#25
hi. im having troubles with kgb deals. does anyone can give me the email so i can send them an e mail. thanks
#26
sorayapinheiro
hi. im having troubles with kgb deals. does anyone can give me the email so i can send them an e mail. thanks
http://www.kgbdeals.co.uk/company/contact
#27
I purchased the halcyon corner sofa 8 weeks ago from the leather sofa company and since have been passed from pillar to post with excuse after excuse about why my sofa hasn't arrived.

I'm beginning to think the whole thing is a complete scam, I have just come off the phone to the sofa company who gave me a MOBILE number that they claim is the delivery company. I have also been given to separate names, one being valdi logististics which appears to be in Nigeria :( .

Does any1 know who I could contact about £500 for nothing is allot of money.
#28
There was another thread about them a couple of days ago

Seeing as this thread and the complaints started 2 years ago I think they may have a bit of a track record.
#29
I ordered a rotating ipad case two weeks ago, discount price £17.99. Full price £39. I have been charged £42.50 by Paypal and on receiving my credit card statement this morning, find that KGB have also charged me £17.99!! Have sent several emails to the company who supplied the goods - Bo-vida. Email address not valid. They don't answer the phone and no point leaving messages because they don't get back to you. Have emailed KGB several times who at first gave me the tel. no. for Bo-Vida!! Further emails to KGB are a waste of time as they promise to deal with the problem and get back to you - they don't. I think I shall be going to the press with this. It's diabolical!!!!!!!!!! (forgot, Bo-vida sent me two ipad cases, not one, so maybe I can recoup some of my cash by selling it!!
#30
Bought a deal for Easington House, Cotswold-When I tried to book -hotel said deal was for Sun-Thursday and that she had complained to KGB as the first few bought did not have this in the smallprint. I have contacted them by email 4 times-you cannot get through to them on the phone -I want my money back as never could go in the week!! They gave me a reference code by email and have never ever replied. This company is conning people and needs to get its act together. Its policy is supposed to be getting back to your query within 48 hours-after nearly 2 weeks they still have not contacted me.
#32
Has anyone out there actually received a purchased bed from staffordshire furniture. I have purchased and paid for a divan bed April 4th with a 28 day delivery time. Since then I have been unable to contact staff furniture company ( they say their telephoned lines went down because of bad weather!) and KGB have only deemed to reply once despite regular e mails. There is no contact number for KGB and I want a refund....help
#33
CWxxx
demie199
bought some extentions from searche with a deal from kgb deals and they never arrived in the post anyone no who i have to contact?
. I also have made an order from serache that has not arrived. I have sent an email to both serache and kgb with no response. I will continue to try to get in touch with kgb on - 0800 011 8012, you should try to do the same and let me know what happens and vice versa. Thank you
I BOUGHT 2 DEALS FOR EXTENSIONS FROM SERACHE FOR 17 YR OLD DAUGHTERS B'DAY. PLACED ORDER 24 APRIL STILL NOTHING!!! HAVE E-MAILED SERACHE AND KGB AT LEAST 6 TIMES AND CAN'T GET KGB ON FONE NO. EITHER AS CONSTANTLY DEALING WITH OTHER CUSTOMERS - ANY HELP WOULD BE MUCH APPRECIATED X
#34
I too have just been conned by kgb. Bought a deal for a Swarovski Bracelet. Money been taken from my account but have been given an invalid code. Has anyone thought of approaching Trading Standards about them? I shall be pursuing it tomorrow.
#35
I have been waiting since May 5th for instructions on how to book trip to Brighton, it has been paid for but nothing is happening, have I been conned????
#36
Maggirose
Has anyone out there actually received a purchased bed from staffordshire furniture. I have purchased and paid for a divan bed April 4th with a 28 day delivery time. Since then I have been unable to contact staff furniture company ( they say their telephoned lines went down because of bad weather!) and KGB have only deemed to reply once despite regular e mails. There is no contact number for KGB and I want a refund....help
There is a phone number 0800011012 goodluck hough as i have been trying to get a response since 25-05-2012
they keep saying they are buisy with other customers!
Tried to get the divan but have been unable to redeem my voucher,tried contacting staffordshire furniture and got the same as you!
#37
KGB DEALS RIP OFF. My daughter paid nearly £60 for hair extensions nearly 3 months ago and still not received them even though we have e mailed KGB deals numerous times and emailed and phoned and texed the company selling the extensions through KGB numerous times. Do not trust a company that does not have a telephone number on their website eg KGB DEALS!!!!!!
#38
Maybe you should all refer them to BBC Watchdog and link to this thread to show how many people have had problems.

Obviously a scam site. Tell others to stay clear.
#39
I have also purchased a bed from Staffordshire Furniture and have not gotten a response on my purchase. The lack of response is both from the vendor and from KGB in trying to get resolve to the issue. As the previous poster has mentioned, there is no number for Staffordshire and getting in touch via telephone with KGB is nearly impossible. They do not appear to know how to follow instructions and return a call.

First there were issues with the voucher and I have a string of emails between myself and Straffodshire on the subject. I was however provided in less than two days with the mechanism to pay them the delivery fee while they had not put my order thru. I have receive there after several messages of insincere appologies from Straffordshire saying I was in some queue. I have continued to contact KGB to ask them to support me in finding out the status of my delivery. This has been futile.

After nearly 2 months, I am now going to issue a charge back against KGB Deals. If you ware not aware of this, you can call your bank and ask that they get you a refund agains the merchant. I would also say we need to get this on the BBC Watchdog as this is appealing behavior.
#40
ChocoKiller
I have also purchased a bed from Staffordshire Furniture and have not gotten a response on my purchase. The lack of response is both from the vendor and from KGB in trying to get resolve to the issue. As the previous poster has mentioned, there is no number for Staffordshire and getting in touch via telephone with KGB is nearly impossible. They do not appear to know how to follow instructions and return a call.

First there were issues with the voucher and I have a string of emails between myself and Straffodshire on the subject. I was however provided in less than two days with the mechanism to pay them the delivery fee while they had not put my order thru. I have receive there after several messages of insincere appologies from Straffordshire saying I was in some queue. I have continued to contact KGB to ask them to support me in finding out the status of my delivery. This has been futile.

After nearly 2 months, I am now going to issue a charge back against KGB Deals. If you ware not aware of this, you can call your bank and ask that they get you a refund agains the merchant. I would also say we need to get this on the BBC Watchdog as this is appealing behavior.

Are you sure you can request a charge back from your bank? How did you pay? Credit or Debit Card?

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