My parents bought me a lap top in March this year from Dell. Its an Inspiron one with a yellow front.
Anyway, the power cord on my laptop is no longer working and the yellow has become discoloured. It appears as though the heat from the laptop has started to change the colour at the bottom from yellow to a dark orange. It looks rotten.
Anyway, seeing as I didnt pay for it and my parents ordered over the phone, and they no longer have any ref number etc, do you think they will deal with my call?