How do I get in touch with Dell? - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

How do I get in touch with Dell?

shopaholic_blond Avatar
8y, 3w agoPosted 8 years, 3 weeks ago
My parents bought me a lap top in March this year from Dell. Its an Inspiron one with a yellow front.

Anyway, the power cord on my laptop is no longer working and the yellow has become discoloured. It appears as though the heat from the laptop has started to change the colour at the bottom from yellow to a dark orange. It looks rotten.

Anyway, seeing as I didnt pay for it and my parents ordered over the phone, and they no longer have any ref number etc, do you think they will deal with my call?
Tags:
Other Links From Dell:
shopaholic_blond Avatar
8y, 3w agoPosted 8 years, 3 weeks ago
Options

All Comments

(7) Jump to unreadPost a comment
Comments/page:
#1
you have a service tag under the laptop.
banned#2
they will ask for you parents name, address, tel. number for security so have them to hand
#3
With great difficulty...their customer service is awful and when you do eventually get through, trying to understand the other person millions of miles away is extremely frustrating !!!!!!!
#4
If it was bought in March it will be within the 12 month hardware warranty. It doesn't matter who bought it as you will still get support on the laptop.

Get the service tag (combination of numbers and letters, as also posted above) from underneath the laptop and ring 0844 338 1000.

Be prepared to wait for hours trying to get through. Lines are open Mon - Fri 8am - 8pm. Best time to ring is early in the morning or later in the evening. Good luck.
#5
I've just had my motherboard replaced by Dell under warranty and had no problems whatsoever.
#6
Thanks everyone. I have had difficulty with them before when I had problems with my PC. Just wasnt sure if they would deal with me this time seeing as I didnt purchase it. Thanks
#7
starsparkle2311
speaking of which where is dell-in-the-bed, haven't seen them on here for ages?


Ssshhhhhhhh!!!

Its not really a bad thing is it? :-D

:p

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!