How long does it take to get a refund from play.com - HotUKDeals
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How long does it take to get a refund from play.com

£0.00 @ Play.Com
Hi i bought a tv from play.com and it had a fault so i returned it. The courier picked it up on 29th April, however i am yet to receive a refund. I have called them up and they said that the are te… Read More
bob100 Avatar
8y, 2w agoPosted 8 years, 2 weeks ago
Hi i bought a tv from play.com and it had a fault so i returned it. The courier picked it up on 29th April, however i am yet to receive a refund.

I have called them up and they said that the are testing that the tv is faulty, has anyone been in a similar situation and do you have any advise as to when i am going to receive my refund?

Thanks
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bob100 Avatar
8y, 2w agoPosted 8 years, 2 weeks ago
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(8) Jump to unreadPost a comment
Comments/page:
#1
Don't they normally say within 28days?
#2
the2ocan
Don't they normally say within 28days?


I think the returns policy is valid for 28 days, nothing on the site ( i think) about time to issue refund
#3
takes them ages,7-14 days normally
#4
Amazon state up to 3 weeks, but can't find anything on Play site
#5
Has this situation actually happened to anyone??
#6
anyone???
#7
bump....
#8
If you paid via credit card or Visa debit get onto them to ask about putting transaction into dispute and tell them scenario

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