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how long does it take for orange to unlock an iphone please?

caz1cool Avatar
caz1cool3y, 10m agoPosted 3 years, 10 months ago
as above x
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caz1cool3y, 10m agoPosted 3 years, 10 months ago
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caz1cool#1
key? it is my phone from orange if that's what you mean?

Edited By: caz1cool on May 10, 2011 16:50: added slurge
spit roast#2
caz1cool
key? it is my phone from orange if that's what you mean?
I think dcx_badass was being sarcastic! the unlock should be almost instant once conect to Itunes

spitroast
a6unx#3
The question is : How long does Orange take to unlock the phone at their end(server side) once they take your request. It about the time to process the request not how long itunes take :p
wonkey#4
It took them 8 days for mine.
caz1cool#5
thanks guys. Basically I'm selling the phone in the for sale forum on here but someone has asked me if I'd get it unlocked first.
Syzable[mod]#6
Upto 2 weeks but usually the first Friday after you've asked for the unlock as that's when Apple put the Orange run through.
caz1cool#7
thanks Sy :)

this was posted in my for sale thread, does anyone know if this is right?

'Just a heads up on unlocking the phone once you have contacted Orange to arrange the unlock it can. E synced with any iTunes account as it is done from the Emi number not the SIM so you could request the unlock then just post the phone and they can sync through iTunes themselves also Orange won't unlock if you are not at least half way through contract'
tomkelley10#8
( Orange won't unlock if you are not at least half way through contract' )
WRONG as long as you 2months into ur iphone contract with them they will unlock it for £20 orange told me this other day when i called up to unlock my iphone 4 and told me it shud take 3 working days to unlock

any1 can call orange up if u think im talking crap
didster78#9
Its been 6 days so far and it's still locked!!!
tomkelley10#10
i called orange on Nov 4th and i plugged it into itunes on the Nov 8th and it restarted my iphone 4 then my 3 sim card was working so only a few days 4 me maybe give orange or apple a call if its been 6days dont for get none working days dont count
oldsanners45 1 Like #11
ORANGE! They are terrible! I put the request in 11 days ago and they are saying 30 days and then complain if its not done by then. I have complained now. They say that they need an unlock code from Apple who deny that such a thing actually exists.
What Apple says makes sense (though it pains me to admit it!). I.e. that they didn't sell it to me locked, that Orange locked it and so Orange can unlock it. All that Apple need to do is a restore once it is unlocked.
Orange on the other hand have told me lie after lie." They need an unlock code from Apple, they won't let me speak to the unlock department (which has no phones!!!!), Apple have a policy of only unlocking after 30 days (it used to be 14 -17 but they have just changed)," etc.

Apple say that others, eg 3 , do it in about 72 hours.

I WOULD recommend Orange to my worst enemy, but only because I am evil!
rachieQ#12
i rang orange to unlock my iphone 4s on the 7th of march, the blah blah blah about 30 days, waiting for apple etc was given, it is now the 17th of may and it STILL isnt unlocked..im fuming, i keep ringing and they keep telling me there has been a fault with apple, im priority on the list, they checked my email address and as of yet nothing...im frustrated as i have a 4s that isn't being used...any advice???
dave987#13
Starting in October 2011, it took me 3 MONTHS to get my iphone unlocked, and then it only happened because the one lady gave me the number for the secretary to the main customer services managers secretary.
I wish I'd kept the number because now i need to get another one unlocked.
I'm dreading it to be honest.
I WILL NEVER USE ORANGE AGAIN!
ron94#14
i rang up on the 20th sept last month and still am waiting for it to be unlocked they are absolute bonkers orange worst ever
aircanman#15
Dont you have to wait for Orange to let you know they have done it, then restoring it with a new sim in it, iTunes comes up with unlocked then.
Chilly74#16
I asked Orange to unlock my iPhone 4 on the 18th Sept 2012. Spoke to them 30 days later and was told that they have recently altered the way they arrange an unlock for iPhones and when my request was processed it was processed the wrong way. That was their reason for the delay. Im now on 34th day and still waiting. Can not wait to get off Orange
BaggyBizzle#17
Chilly74 i am in the same boat as you... its now my 30th day. It is a replacement handset so there apparently was confusion between the IMEI numbers with that and the originally purchased iphone 4. I rang them on Sat 13/10/12 to query why it was taking so long and they said they had no records of an unlock request. I was then told that a fast track was requested and would take 48hrs to receive the unlock email. Because of the weekend i presumed Tues 16/10/12 but nothing so contacted Apple. They stated that because it was a replacement handset sent from AppleCare that Orange would need to send the IMEI number from my original Iphone. Spoke to Orange again and they confirmed the priority Email was sent to Apple but it would depend on whose desk it landed on, and may take upto 30 days again. In between these phone calls i have made others and get differing stories, Eg. 'You could of taken it into an Orange Store spending £5 and get it Unlocked' 'We have sent both IMEI numbers to Apple'....WTF. Let me stress no-one at Orange is interested and the call centre staff in Delhi havent got a clue what they are doing. Had no phone now for 30 days. Cheers...Idiots.
Chilly74#18
BaggyBizzle
Chilly74 i am in the same boat as you... its now my 30th day. It is a replacement handset so there apparently was confusion between the IMEI numbers with that and the originally purchased iphone 4. I rang them on Sat 13/10/12 to query why it was taking so long and they said they had no records of an unlock request. I was then told that a fast track was requested and would take 48hrs to receive the unlock email. Because of the weekend i presumed Tues 16/10/12 but nothing so contacted Apple. They stated that because it was a replacement handset sent from AppleCare that Orange would need to send the IMEI number from my original Iphone. Spoke to Orange again and they confirmed the priority Email was sent to Apple but it would depend on whose desk it landed on, and may take upto 30 days again. In between these phone calls i have made others and get differing stories, Eg. 'You could of taken it into an Orange Store spending £5 and get it Unlocked' 'We have sent both IMEI numbers to Apple'....WTF. Let me stress no-one at Orange is interested and the call centre staff in Delhi havent got a clue what they are doing. Had no phone now for 30 days. Cheers...Idiots.

They have confirmed my IMEI is correct and its an original handset bought from Orange so no problem there. They are just idiots that cant do their job.
Lesmont#19
I bought iPhone 4S from my friend, it was an insurance replacement for her original phone which was stolen. When her phone was stolen she cancelled her contract with Orange as at the time she couldn't afford the excess for the insurance company. I have no desire to use Orange but cannot get it unlocked by Orange as I am not the original owner. My friend no longer has Orange account so they won't unlock it for her either. It's brand new, never used and I am at a loss how to get it unlocked - any suggestions?
bluedave39#20
I bought my friends iPhone 3gs when she upgraded to ip 5. She paid the £20 unlock fee and was told it would take 30 days but realistically only 10. It's now day 34 and still the phone is locked.
My friend has been in constant touch with Orange who have passed her backwards and forwards promising each time that it will be done that day.

My daughter's phone is in contract with orange,which I pay, and its up at Xmas. There is no way I will be renewing with them they are useless. I will let u know how long it takes.

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