We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Close

how long does it take for orange to unlock an iphone please?

caz1coolcaz1cool

as above x

All Comments (81)

Jump to unread Post a Comment
    shannen12
    Orange are absolutely horrendous. They said to me it wouuld take 10-20 days to get it unlocked. I rang them at the beginining of October its been almost a month since the request.. rung them up again the other day they said they or apple are processing it. Taking the ****. I am waiting around a phone to be used! What an absolute joke orange are. I will NEVER use them again.
    purplesally7
    My son has gone out to NZ to work . He paid £60 on 29th sep 2012 to unlock his i phone - he's still waiting!!!! I am continually being told that the Orange system is 'down' and no-one knows when it'll be up and running again. In their defence the shop has offered a full refund. But that doesn't help my son!!!!!!
    tash1099
    I have the exact same problem and I went to an orange store to complain and I was stood in the que and a couple before me was explaining the same problem I couldn't belive it so I interrupted and said I had the same problem as usuall they fobbed us off ORANGE ARE THE WORST COMPANY in the world they deserve to be bankrupt and shut down !!!!
    hoops1
    I have paid a deposit on an unlocking website to get my daughters Iphone unlocked. The website is legitimate, however the message received on my order status update says that they are waiting for the Orange / T-Mobile merger to Everything Everywhere to complete and may take 1-2 weeks....I thought the merger had already completed. Could be an old message but a different reason to those mentioned previously on this thread. Just typical of my luck!! Come on Orange sort yourselves out...You will not be encouraging future users to take out new contracts if it is this difficult to unlock a device that is rightfully and legitimately mine!!!
    shellu4472
    Orange are so... Crap! I never write on forums but had to! It was meant to be unlocked today (after 30 days) and it's still locked! Doubt it'll be unlocked! Will get my £20 refund an put iphone4s on gumtree, doubt anyone will but it as it's locked on orange!!
    Berial
    Just wondering if any of you guys have got yours unlocked yet?

    I've been waiting 8 days now, they said it takes 20. I'm without a phone til then.

    Im sure theyve cocked it up, as 1/I left them because of a complaint re overcharging me and made them waive the unlocking fee and 2/The handset i need unlocked isnt the one orange gave me - i had to replace that one via Apple.

    Its really annoying, with timescales of 20 days they won't even check if its in process, and you only find out if theres a problem on day 20, then you gotta wai ANOTHER 20.

    I know for a fact the unlock can be done in 24 hrs as vodaphone unlocked my old 3GS quickly. It's an automated process on Apples end, I don't see why it takes orange so long to type in an IMEI and click 'Send to Apple'

    Stress.com :/


    Edited By: Berial on Dec 01, 2012 22:59
    jax44
    Orange are ridiculous !! I rang on the 27th sep and eventually got my iPhone unlocked on the 30th nov , they took my £20 on the 17th oct . But only bin on my new network for 3 days and they have locked it again . Absolute nightmare !! I would NEVER recommend orange !
    iamnotlegend
    Bought an iPhone 4S off my mate as he had upgraded to iPhone 5. He paid £20 for the iPhone 4S to be unlocked and they then unlocked the iPhone 5 11 days later.
    They then charged him another £20 to unlock the phone requested in the first place, and I'm still waiting!!! Utterly useless and when you call up orange customer service (joke) you get somebody who doesn't know what they're doing and you can't understand what they're saying. Complete ****. Will never recommend orange to anybody. They have to be THE WORST SERVICE PROVIDER EVER!!!!!!!
    MartT
    I phoned Orange on Jan 2 ithey took the £20 on Jan 3 it's now Feb 8 and Im still waiting
    DLC
    Gunna begin unlocking process tomorrow

    Will keep updated on progress. Have been registered for 90 days.
    DLC
    Didnt think it would go through. Apparently removing the sim card and using it in another phone once resets the date.

    Now the website has changed to 6 months. And the advisor as instructed it will be 6 months use before unlock.
    sunsster
    I phone orange on 10th of feb and I'm still waiting on the unlock tried to phone again no unlock and it's been 9 days since I phoned them.
    sunsster
    I've just emailed the head of orange to say that i requested a unlock with orange on 10 of February and now no unlock since its been
    9 days since i phoned them, Still waiting
    Benny_hag
    I bought a iPhone 5 off my mate its locked to orange. They said takes up to 7 days. Only been 3 workin days. Surely hundreds people get them unlocked.? I hope it gets unlocked soon I gave 400 quid for it still not been kable to use it. What are the unlocking companies off the Internet like? Only thing try carte a bomb to unlock them?
    SammyLa
    I paid the fee to unlock my phone on 13th February... 10 days later i am still waiting. The customer service at Orange is awful, apparently i cannot complain yet because it can take upto 30 days.... RUBBISH!!!!
    Benny_hag
    I have heard its a nightmare I am still waiting as we'll. but I also paid the cellphoneunlock.net fee of 80 quid to try and do it.they are one of the cheapest.lots online companies will not unlock orange for some reason Maybe give them a go if u get stuck,i will let u know how I get on. And if it gets done lol. Been told orange are one of the worst. Good luck anyways
    jonny619447
    Do it yourself. Its pretty easy.

    Galaxy sim unlock. It costs £1.60 instead of £20 and it doesn't take 30 days. It unlocks your phone in about....






    0.17 seconds! :D



    If you don't have a Galaxy, look for a similar tool for your phone. Not sure if the company make any other phone unlock tools but its possible. Do a bit of research. You can try a few free ones, but you will probably have to pay for a decent unlock tool.

    Edited By: jonny619447 on Feb 23, 2013 21:44
    Benny_hag
    I done loads research, got the R-sim7 also but waiting few more days in case it does actually get factory unlocked. Other wise going to try the r-sim7 and if that does not work then the last option will be jail breaking then unlocking it through jailbreak but not really up for that the phone plays up a bit once jail broken I think. Not use to technology it's all bit complicated for m likening these days.
    jonny619447
    Benny_hag
    I done loads research, got the R-sim7 also but waiting few more days in case it does actually get factory unlocked. Other wise going to try the r-sim7 and if that does not work then the last option will be jail breaking then unlocking it through jailbreak but not really up for that the phone plays up a bit once jail broken I think. Not use to technology it's all bit complicated for m likening these days.


    Give DCX a PM, he is an arrogant **** but he does know what he is talking about. :)
    scottso
    Hello, I have had an IPhone 4 purchaced from Orange with a 24 month contract that has expired...I am paid in full and paid Orange £20 and change to Orange in advance to unlock my phone...they say it will take 20 working days to unlock but when I inquire to customer service, I get the run around, I get double talk about dates and time left. I am going to USA for treatment of a health situation and will be gone for some time. My phone was blocked (receive only incoming calls) when I cancelled my month to month after contract ended, but still haven't heard anything via email or verification that phone is unlocked...I get the same run around each time I inquire...any suggestions as to who I can contact? My departure date is approaching in 21 days and it been that since I requested the unlock...any options or is orange trying to wait me out? Please help?

    thanks
    scottso

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

I Approve
Your Comments On This Post
Comment Preview
Close

PRIVATE MESSAGE

Close
Sorry, you can’t currently send PMs. Once you’re a more active member of the forum, the PM service will be unlocked for you.
Welcome to HUKD!
Close
Join the Community