How long is acceptable to be on hold ? - HotUKDeals
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How long is acceptable to be on hold ?

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Currently at 32mins with Aviva.. (which has given me 4 renditions of U2's Beautiful day..) Read More
geneticmeddler Avatar
7y, 2m agoPosted 7 years, 2 months ago
Currently at 32mins with Aviva.. (which has given me 4 renditions of U2's Beautiful day..)
geneticmeddler Avatar
7y, 2m agoPosted 7 years, 2 months ago
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Comments/page:
#1
Wow! I bet it's not a sales line.
#2
please dont take it out on the advisor that you get through to ...well thats if you get through to someone.
#3
akme
please dont take it out on the advisor that you get through to ...well thats if you get through to someone.
Completely agree.
#4
Plum
Wow! I bet it's not a sales line.
Yup .. how d'you guess?! :whistling:
#5
Plum
Wow! I bet it's not a sales line.


Would have been funnier if you had of said "2 minutes .someones knocking at the door"

Then not reposted. However some people wouldn't get it or would have a problem with it.
#6
dontasciime;7985939
Would have been funnier if you had of said "2 minutes .someones knocking at the door"
Then not reposted. However some people wouldn't get it.

I am not going to try and compete with you. I am beginning to think you are related to your avatar. :-D
#7
Plum
I am not going to try and compete with you. I am beginning to think you are related to your avatar. :-D


I am my name is Penny Stamp
#8
how long did it take?
#9
mosskeeto
how long did it take?
49minutes - then told I had been put through to the wrong people - then another 5 mins to get the answer I wanted.
Glad it's all over; I think I need a little lie down now.
#10
im on hold with Saga/Acromas.. been 22 mins so far..
#11
Was on to RAC car insurance (Aviva/BISL) this morning, 15 minutes or listening to the most obvious playlist ever...

The Cars - Drive
Roy Orbison - I drove all night
Cars - Gary Numan

was waiting for Madness :w00t:
#12
geneticmeddler
49minutes - then told I had been put through to the wrong people - then another 5 mins to get the answer I wanted.
Glad it's all over; I think I need a little lie down now.


Ouch!
#13
You should be given a choice of playlists...

"Press 1 for heavy metal"
"Press 2 for dance"
"Press 3 for pop" (Or 'rock' as they call it now LOL!")

etc.

Then be disappointed by the choice, but at least it was YOUR choice :)
#14
O2 have some horrible hold music too, lol, took me over an hour once to get through. Put it on speaker and just played my DS, lol.
#15
Talktalk have got to be the worst I have ever had to phone. Once I was on hold for 1hour 20 mins before they answered, then when I phoned them last week I was on hold for 1 hour and 25 mins when the automated voice said they were closed and cut me off. The 'music' was the one they use on their advert played over and over.

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