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how old do you have to be to work in a call centre?

camew Avatar
4y, 8m agoPosted 4 years, 8 months ago
Does anyone have any idea if there is an age restriction to work in a call centre?
camew Avatar
4y, 8m agoPosted 4 years, 8 months ago
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1 Like #1
18.. Maybe wrong - google says 16

Edited By: dylanjb100 on Apr 09, 2012 21:53
#2
Depends on the business - double glazing recruit at 16, some need age restrictions due to sensitive info being handled (banks, etc)
1 Like #3
Physical age: 16
Mental age: 11.5
4 Likes #4
I don't think the age matters, you just need a lack of common sense and live in India,.
#5
If its the Hut group (Zavvi, Hut, iWoot, My Protein etc) 12
#6
Don't do it, choose another path
banned 1 Like #7
danmc
Physical age: 16
Mental age: 11.5

Fixed at 11.5
#8
if it involves taking card payments, 18. if it's general enquiries it tends to be 16+

Not worth the agro in all honesty. Getting screamed at by customers who think you make the decision, lol. Good for a stop gap job, but crap for a career
#9
We live in an area with loads of call centres, my son is 16 and leaves school in a couple of months, he is looking for a part time job, which are desperately hard to come across, while he studies for his A levels...nearby we have call centres for EDF, Barclays, Orange, 2Touch, he was thinking about applying but I was sure you had to be 18???? I

Edited By: camew on Apr 09, 2012 22:03
1 Like #10
camew
We live in an area with loads of call centres, my son is 16 and leaves school in a couple of months, he is looking for a part time job, which are desperately hard to come across, while he studies for his A levels...nearby we have call centres for EDF, Barclays, Orange, 2Touch, he was thinking about applying but I was sure you had to be 18???? I

Well if he is studying for A levels - he would only be able to work weekends and nights - Don't most call centers close at like 5? so that would leave a weekend job- thought call centers closed at weekends aswell. Probs wrong tho
#11
dylanjb100
camew
We live in an area with loads of call centres, my son is 16 and leaves school in a couple of months, he is looking for a part time job, which are desperately hard to come across, while he studies for his A levels...nearby we have call centres for EDF, Barclays, Orange, 2Touch, he was thinking about applying but I was sure you had to be 18???? I
Well if he is studying for A levels - he would only be able to work weekends and nights - Don't most call centers close at like 5? so that would leave a weekend job- thought call centers closed at weekends aswell. Probs wrong tho

Some of the big ones are open very late and on weekends.
#12
No most of these are open til late, Barclays definitely have an overnight shift, nearly all do a 5pm til 11pm shift and all weekend.
#13
Good luck with your career aspiration goals of 2012
1 Like #14
numptyj
Good luck with your career aspiration goals of 2012

If you haven't read its for her son :p
1 Like #15
And guessing that your son will be doing 4 a levels as i am doing mine now.

He will not be able to cope with all his college work + all the call center work trust me. - he doesn't want to be working no more than 16 hours a week. and i reckon these call centers would not be looking for someone who can only work 16. they would want full time people.
IMO
1 Like #16
numptyj
Good luck with your career aspiration goals of 2012
Maybe read the full post instead of making smart comments.....he is 16 and looking for work...would you prefer it if he sat on his ass and did nothing????
#17
dylanjb100
And guessing that your son will be doing 4 a levels as i am doing mine now.He will not be able to cope with all his college work + all the call center work trust me. - he doesn't want to be working no more than 16 hours a week. and i reckon these call centers would not be looking for someone who can only work 16. they would want full time people.IMO
I know this it what I'm thinking but he says someone he knows works 2 six hour shifts Saturday and Sunday...then flexi during holidays???
1 Like #18
i worked for barclays call centre for a while it was a great stop gap job and really popular with students. due to calls being made over seas some shifts were until 11pm. The majority of people worked around 16 hrs a few were full time - i couldnt of coped with that lol. i NEVER got abuse from clients on the phone as most calls were expected or were made to large buisness. I had a great laugh there and think its sad that people think it is only thick gits that work in such places. Hope he gets something sorted, and as a mum i would be much happier knowing my son was going to do the odd shift in a call centre than working in some nightclub until 3 am.
#19
sufcrock123
i worked for barclays call centre for a while it was a great stop gap job and really popular with students. due to calls being made over seas some shifts were until 11pm. The majority of people worked around 16 hrs a few were full time - i couldnt of coped with that lol. i NEVER got abuse from clients on the phone as most calls were expected or were made to large buisness. I had a great laugh there and think its sad that people think it is only thick gits that work in such places. Hope he gets something sorted, and as a mum i would be much happier knowing my son was going to do the odd shift in a call centre than working in some nightclub until 3 am.
My sentiments entirely!
1 Like #20
dylanjb100
And guessing that your son will be doing 4 a levels as i am doing mine now.

He will not be able to cope with all his college work + all the call center work trust me. - he doesn't want to be working no more than 16 hours a week. and i reckon these call centers would not be looking for someone who can only work 16. they would want full time people.
IMO

I totally agree with the above. My son is 18 and his A levels are really suffering because he works 3 days a week for about 6 hours at a time. By the time he's played sport once a week, gone out once a week and worked 3 times a week he just doesn't have time to work hard enough on his schol work to get the grades that he needs. I've tried to convince him to reduce his working hours but he's got used to having a bit of cash in his pocket and insists that he can cope. With hindsight I wish that I hadn't agreed to him getting a part time job but I can't give him much and it seemed like a good idea at the time.The jump from GCSE's to A'Levels is massive and if he can possibly cope without getting a part time job I would really advise it.
#21
Also have to take into account with him getting a job in a call center, is how long is the training? As that can be from anywhere from a few days to several weeks, and that will be full time, usualy 8-4, or 9-5. So would require him getting a start in the school holidays, when all his mates are out having fun.
#22
I worked at yellow pages when I was 16 till about 18
mental age can be much much lower!
#23
sbeard1
dylanjb100
And guessing that your son will be doing 4 a levels as i am doing mine now.He will not be able to cope with all his college work + all the call center work trust me. - he doesn't want to be working no more than 16 hours a week. and i reckon these call centers would not be looking for someone who can only work 16. they would want full time people.IMO
I totally agree with the above. My son is 18 and his A levels are really suffering because he works 3 days a week for about 6 hours at a time. By the time he's played sport once a week, gone out once a week and worked 3 times a week he just doesn't have time to work hard enough on his schol work to get the grades that he needs. I've tried to convince him to reduce his working hours but he's got used to having a bit of cash in his pocket and insists that he can cope. With hindsight I wish that I hadn't agreed to him getting a part time job but I can't give him much and it seemed like a good idea at the time.The jump from GCSE's to A'Levels is massive and if he can possibly cope without getting a part time job I would really advise it.
It's really difficult, what to advise isn't it?? He is going to need something to give him a bit of pocket money, and part time flexible hours jobs are few and far between..:(
#24
dylanjb100
And guessing that your son will be doing 4 a levels as i am doing mine now.

He will not be able to cope with all his college work + all the call center work trust me. - he doesn't want to be working no more than 16 hours a week. and i reckon these call centers would not be looking for someone who can only work 16. they would want full time people.
IMO

thats quite a lot of bull**ks, you shouldn't be choosing jobs for your son, nor just thinking he can't handle it. I did 4 A Levels with 16 hours a week at a call centre just so it gave me some pocket money tbh. It was well worth it, actually made me more motivated.
#25
Kitten13
Also have to take into account with him getting a job in a call center, is how long is the training? As that can be from anywhere from a few days to several weeks, and that will be full time, usualy 8-4, or 9-5. So would require him getting a start in the school holidays, when all his mates are out having fun.
Kitten13
Also have to take into account with him getting a job in a call center, is how long is the training? As that can be from anywhere from a few days to several weeks, and that will be full time, usualy 8-4, or 9-5. So would require him getting a start in the school holidays, when all his mates are out having fun.
We have discussed this, that's why he is contemplating applying now..he realizes that he would have to spend some time in training an the summer holidays would be the ideal time for this, he is determined to get some kind of work and has applications in at numerous other places, so we will just have to keep our fingers crossed :)
#26
Boom123
dylanjb100
And guessing that your son will be doing 4 a levels as i am doing mine now.He will not be able to cope with all his college work + all the call center work trust me. - he doesn't want to be working no more than 16 hours a week. and i reckon these call centers would not be looking for someone who can only work 16. they would want full time people.IMO
thats quite a lot of bull**ks, you shouldn't be choosing jobs for your son, nor just thinking he can't handle it. I did 4 A Levels with 16 hours a week at a call centre just so it gave me some pocket money tbh. It was well worth it, actually made me more motivated.
I'm not sure who that comment was aimed at?? If it was aimed at me I am not choosing jobs for my son or thinking he can't handle it?? The question I asked was how old you had to be to work in a call centre :S
#27
Legal hours and wages for 16 year olds

You can only know what is a reasonable offer if you are informed beforehand about salary levels for a job for a 16 year old. So, make sure you ask around about monthly or hourly pay rates.

In the UK

The current minimum wage for 16 and 17 year olds is less than that for those aged 18 and over. At this age, the law calls you a ‘young worker’. You are allowed to work for 8 hours a day or a total of 40 hours a week, but cannot usually work overnight.

If you are aged 16 but have not yet left school, then this will not apply to you, so you will probably be settling for wages that are lower than the national minimum. You are only allowed to work up to 8 hours on Saturdays or during the holidays.

Apprenticeships will also offer you less than the minimum wage, as you will be receiving training as part of the deal.

You can find more information on the National Minimum Wage at : http://www.direct.gov.uk/nmw/

When one of the checkout girls was 16 in my work, she was not allowed to work past 9pm on a school night.
#28
Thanks for the info...he will have left school and be at college so he will be ok hours wise :)
#29
camew
Boom123
dylanjb100
And guessing that your son will be doing 4 a levels as i am doing mine now.He will not be able to cope with all his college work + all the call center work trust me. - he doesn't want to be working no more than 16 hours a week. and i reckon these call centers would not be looking for someone who can only work 16. they would want full time people.IMO
thats quite a lot of bull**ks, you shouldn't be choosing jobs for your son, nor just thinking he can't handle it. I did 4 A Levels with 16 hours a week at a call centre just so it gave me some pocket money tbh. It was well worth it, actually made me more motivated.
I'm not sure who that comment was aimed at?? If it was aimed at me I am not choosing jobs for my son or thinking he can't handle it?? The question I asked was how old you had to be to work in a call centre :S

i dont know who its aimed at too, just felt like being badass :)
#30
Mmm....right....whatever floats your boat....so did you really work in a call centre??? Or was that you being 'badass' again??
1 Like #31
Boom123
dylanjb100
And guessing that your son will be doing 4 a levels as i am doing mine now.

He will not be able to cope with all his college work + all the call center work trust me. - he doesn't want to be working no more than 16 hours a week. and i reckon these call centers would not be looking for someone who can only work 16. they would want full time people.
IMO


thats quite a lot of bull**ks, you shouldn't be choosing jobs for your son, nor just thinking he can't handle it. I did 4 A Levels with 16 hours a week at a call centre just so it gave me some pocket money tbh. It was well worth it, actually made me more motivated.

Well you are just a lucky one then that can handle 4 a levels and 16 hours of work.
Many can't.
And thanks i do take alot of time into writing my bo11ocks
#32
I worked in the summer holidays between AS and A levels full time for Virgin and I took card payments. We did 12 hour shifts working something like 4 days on, 3 days off, 3 days on...Horrible job, even at 17 but I worked with my best mate and it wasn't half as bad as some of the things I could have done plus the pay was better!

Edited By: baffledsalmon on Apr 09, 2012 23:29
#33
camew
Mmm....right....whatever floats your boat....so did you really work in a call centre??? Or was that you being 'badass' again??
yes indeed i was a badass call centre advisor, they offshored tho - :(

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