Mate at work had his front bumper stolen (from outside his house) off his 08 Fiesta.
No worries,rang Direct line to claim.
"That'll be £350 excess sir".
"Hang on a mo my excess is £150" he says.
"Sorry Sir if you read the small print for claims against stolen parts it's £350 with Direct Line".
Sure enough in th smallest of small print there it is.
How many people are aware of this? I certainly wasn't.