HOW SAD - HotUKDeals
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HOW SAD

iglimpse Avatar
8y, 11m agoPosted 8 years, 11 months ago
Christmas shopper has pulled out due to the new site. I feel much the same. You launch a new site, no explanations how to navigate to find our way round. Probably OK for the techy types who have the time to float about sorting it all, but really...why not just communicate and explain things. Things had to change, I just feel you have alienated so many regulars. How many people can spare that time at this time of year?

Christmashopper
"I'm sorry folks, I am going to stop doing this Christmas shopping thread. I logged on to HUKD this morning and couldn't find anything. I thought it was just a glitch, but after logging on again this evening I realize that the format of the site has been changed. I wear reading glasses and didn't think that my eyesite was particuarly poor. But, I am really struggling to read the grey writing even with my glasses on. Also with less than 2 weeks to go to Christmas I don't have the time to persevere and try to find my way around this new site. I feel like the old dog who can't be taught new tricks. I hope I have been some help to those of you who have posted already. I do try. May I wish you all a very happy Christmas.
With best wishes, Christmasshopper.
iglimpse Avatar
8y, 11m agoPosted 8 years, 11 months ago
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#1
I can fully relate to how you are feeling it is such a shame. I have not got a clue were anything is.
A site is not only run by the people who own it but relies solely on the people who visit it, lets face it you can have the most wonderful site on the web but if you have no users.......... We should have been informed and a much clearer view given on how to work our way around the site. We should have been allowed to be involved more this new site could in my opinion have been run along side the old one for a number of weeks until things were ironed out and I am sure with other users input to the layout etc it would.....could have been a much more user friendlier site to me it is now just like all the other boring dull tepid sites found on the net Bring back some Colour at least. This isn't return to the future it is back to the drawing board Please Listen to us
#2
Shame

:pirate: CJ :pirate:
#3
http://img256.echo.cx/img256/1869/ditto8pi.gif
#4
i hope we dont lose many more regulars from this unique site, i can honestly say this is the first site that has kept me gripped for ages. to lose u hardcore HUKDers may be its downfall?
[mod]#5
I've migrated to MSE now. :oops:
banned#6
Syzable
I've migrated to MSE now. :oops:


Did the wind blow you back?
[mod]#7
JDeal;1351806
Did the wind blow you back?

No..........i still pop back here to talk **** and try to cripple the server. :whistling::p
#8
http://yelims.free.fr/Coucou/Coucou25.gifHappy Christmas to all who have made this site fun, but like Christmasshopper said, I'm afraid that i don't have the time, patience, inclination or technical skills to navigate the improved?? site. Time (and the back of a beermat) has been wasted in the planning of how to fix something which wasn't broken, and further time has been allocated to publishing somewhat patronising tutorials on how to use it.( i am waaay old enough to decide for myself what i do and don't understand) Tra.....
1 Like #9
This was my first port of call when i switch the pc on now its the 3rd after MSE and Dvd forums i take a quick look give up and go somewhere else.It shows what Admin think of its members here when they take no notice of the hundreds and hundreds of complaints about the new site.I honestly thought after the first day they would soon change back to the old easy to use site,But no its up an yours from them.
#10
No body likes change,but after a few hours of using the new fomat I would say its going to be much easyer to use
#11
Tell me what you want to find ill tell you how to do it!


that will help!
[helper]#12
Syzable
I've migrated to MSE now. :oops:

You won't like it over there - they all wear cardigans with suede patches on the elbows......
[mod]#13
gari189;1351863
You won't like it over there - they all wear cardigans with suede patches on the elbows......

Hey.............so do i. :o ;-) :giggle:
#14
Just found the new layout and perfered the other in looks but this in functionallity- doesnt take long to find the basics but the timing (just b4 xmas) and the comunication on this change is poor to say the least.

PS where are all the smilies there are only 2 auto one at the mo
#15
[SIZE=6]can someone please tell me how to post a new thread ? Ive been looking for 2 days now and cant find any buttons for this !! ARrgghhhhhhhhhhhhhhhhhhhhhhhhhhhh[/SIZE]
#16
at the top of every page it says submit the you select what your going to submit!
#17
Cyrus
[SIZE=6]can someone please tell me how to post a new thread ? Ive been looking for 2 days now and cant find any buttons for this !! ARrgghhhhhhhhhhhhhhhhhhhhhhhhhhhh[/SIZE]


The submit button at the top. Choose where it's going to be posted and then the category later on. :)
#18
ahhhh thanks duck :)

sites mega slow though :(
#19
Done it, got most of the old site appearance back. Full instructions were posted by someone, somewhere today but.... cannot find the thread now to show you all!! Very helpful thread. Still some problems with the site, sure it will all get sorted. Badly planned and executed changes
#20
I always associate 'submit' with 'submit new deal' on here and not necessarily 'submit a new thread that isn't a deal'! lol
#21
Found it, worth a few minutes to get it looking more like it was
http://www.hotukdeals.com/item/125752/guide-how-to-get-hukd-looking-good/all/misc/new/
#22
iglimpse
Done it, got most of the old site appearance back. Full instructions were posted by someone, somewhere today but.... cannot find the thread now to show you all!! Very helpful thread. Still some problems with the site, sure it will all get sorted. Badly planned and executed changes


yep - if you have to explain how to use the site then the design is deeply flawed!
#23
iglimpse
Done it, got most of the old site appearance back. Full instructions were posted by someone, somewhere today but.... cannot find the thread now to show you all!! Very helpful thread. Still some problems with the site, sure it will all get sorted. Badly planned and executed changes

http://www.hotukdeals.com/panic
#24
I can't even find Christmasshopper's original thread, thanks to the "new improved" navigation system on HUKD.

When's the user manual coming out for this website? And will we all have to memorize it before attempting to use HUKD?
#25
It's like a new girlfriend....you'll get used to it and this one has bigger boobs!!!!
#26
pmsl

those who say if it's not broken why fix it .I say try it you might like it .They should spend more time using the good features than posting in complaint threads it needs tweaking but its full of good ideas .

but that is sad about christmashopper and can see his point with writing .
#27
How can I go straight to the first unread post in a thread? Can't fathom it at all!
banned#28
tessb
How can I go straight to the first unread post in a thread? Can't fathom it at all!


you cant, you can only go to the last post by clicking on the username of the last post
#29
I am starting to get used to the site now, but yes it is slower than the old site, but the other thing that I have not seen mentioned ois that the owners of this site, Jelsoft, are providers of forum software an dother website software, so my feeling is that they are trying out / getting into the market with a new concept by using this site as a kind of showcase.

Fot Admin can someone please explain to all why

1. The communication was really poor
2. There was no user guide publish - everyone was used to the old site and those who are less pc savvy will need some help
3. Why role this out just before Chritmas when the site is at its busiest

I can see why many long standing members are leaving, you really have alienated your members with this approach, but hey I will stay and try to get used to the new look, but also I will try to get used to the MSE site as well.
I have always found the MSE harder to navigate than the old HUKD site, but now the new site is not so user freindly IMO, I will also try to master MSE, and see who is over there

EliTom

BTW I thought the "discussed" tab was supposed to show posts in the order they are posted, so when I submitted the above post it was half way down the list with the top 10 or so being much older than my post. How am I supposed to find posts if there is no order to the way they are prsented.

So to add to the above open points

5. Why was the new site released before the software was fully tested - or are we testing it for you????

Another update, just did the last update and went back to the discussed tab - did refresh and there was my post at the top, but over 3 mis old - should have been 10 seconds max, so so timer issues to resolved as well.

So I guess we are doing the testing then - maybe answers point 3 above, more testers at this time of years!
#30
We'd tested it for a long time but there were problems that had come up that we weren't aware of, some problems have RETURNED, some problems are due to users who aren't too familiar with it (the mods grasped the concept very quickly).

And Jelsoft do not own HUKD. The entire site is STILL based on the forum software that you're used to seeing on other boards... believe it or not. It's exactly the same, just more customised to HUKD so that it can be adapted to include even more new features.

When everyone was asking if expired deals could be separated, asking for custom filters, etc, it wasn't possible to implement them on the old site. The new site acts as a platform, so any new features people want adding in future should be able to be included some how.

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