How the heck do you send something back to Play? - HotUKDeals
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How the heck do you send something back to Play?

Starlet Avatar
7y, 5m agoPosted 7 years, 5 months ago
I've filled out the returns form on their site and at the end it says they will contact within 24 hours with info on how to return it -- that was 2 weeks ago now, I have emailed them directly twice and filled out the form AGAIN 2 days ago and still had no response.

Is there any other way to contact the useless bleepers?
Any one else experienced them ignoring you?
Starlet Avatar
7y, 5m agoPosted 7 years, 5 months ago
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Comments/page:
#1
Well, there's the same number plastered on their site and it's: 0845 800 1020
banned#2
We_Are_138
Well, there's the same number plastered on their site and it's: 0845 800 1020



:w00t::thumbsup::thumbsup:=10000000000000000000000
#3
Bought a set of sony headphones that are faulty and they gave me a returns reference number and expected me to send them back out of my own money..
Thats what i hate about play.
1 Like #4
I think the Play site is playing up - I tried to send through a request for a return yesterday (twice) and it just gave me an error message. When I tried earlier today it went through and I got my RMA immediately.

As for postage - if its faulty they do refund postage as well but you need to phone up (they don't publish email contacts). Try this number rather than 0870 as I got through straight away - 015348775952.

Hope this helps
#5
Fair play perrywhite i didnt know they refunded postage if you rung them up. Ive just returned something last week and still awaiting the outcome... but having just rung they confirmed i would get the £2.99 it cost me to return aswell - you dont ask you dont get.

Have some rep for just saving me £2.99 :-D

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