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How to Cancel Lovefilm Online

frysterfryster

Hi all,

Don't know if this has already been posted, but I've noticed since signing up to a recent lovefilm trial that you now have to phone to cancel and can't just do it after 10pm like the old days. However, if you use the link below you can cancel anytime online, I assume you just need to be logged into lovefilm to cancel:

https://www.lovefilm.com/account/cancel_confirm.html

Hope it helps those taking advantage of cashback/free trials!

MUST BE LOGGED IN.

THEN GO TO



https://www.lovefilm.com/account/cancel
- ewwaxo

Top Comments (1)

All Comments (78)

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1
    Adjy
    Adjy3 years, 11 months ago #1Show comment tools Reply
    cool, thanks. not tried it because im not ready to cancel my trial yet but have heard that they are a bit reluctant to let you on the phone whilst adding 0800 minutes to your bill, cheers!
    GentleTouch
    yeah I have an ongoing war with them - never gain will I use them.

    I had two days left on my trial so I rang up to cancel and they said I can't because I have not returned the DVD back yet even though I had posted it a week before in their freepost envelope...

    So I swapped all o my money from the card into my savings balance so they could not bill me again which they were trying to do. Next week I receive a letter asking to return the dvd or they will take this further. Now either they are trying to rip me off or the dvd got lost in the post..

    Anyway, my topcashback has tracked and validated but it is not payable yet.

    All in all; a very bad experience.
    dribsndrabs
    Thanks but it didn't work for me :-(
    flipwuk
    I don't think this works any more, it redirects me to the standard cancelling 'please call us' page.
    Peterdj41
    dribsndrabs
    Thanks but it didn't work for me :-(

    flipwuk
    I don't think this works any more, it redirects me to the standard cancelling 'please call us' page.


    worked for me just now on opera, saved my login details for signing in

    http://i16.photobucket.com/albums/b40/PDJones/HotUKDeals/lovefilmcancel.jpg
    Wotwot123
    Peter Jones, surely you have enough money to buy a DVD factory ffs. :)
    Peterdj41
    Wotwot123
    Peter Jones, surely you have enough money to buy a DVD factory ffs. :)


    err?? wot? :)
    skdotcom
    GentleTouch
    yeah I have an ongoing war with them - never gain will I use them.

    I had two days left on my trial so I rang up to cancel and they said I can't because I have not returned the DVD back yet even though I had posted it a week before in their freepost envelope...

    So I swapped all o my money from the card into my savings balance so they could not bill me again which they were trying to do. Next week I receive a letter asking to return the dvd or they will take this further. Now either they are trying to rip me off or the dvd got lost in the post..

    Anyway, my topcashback has tracked and validated but it is not payable yet.

    All in all; a very bad experience.


    You need to make sure you get proof of posting when sending back your final DVD.
    mkkid28
    I just tried it and it didn't work. May try after 10pm or a different browser.
    mkkid28
    Quick update it worked just as it went midnight, (now it's Sunday) so maybe you have to wait til midnight to cancel online now?
    joshswety9
    Hi it just comes up with a payment frozen page. does the mean that my debit card will not ever be charged?

    Thanks :)
    dazza71
    I've still got a month left of a free trial and wondering if I cancel now (so I don't forget) will the account me closed as soon as I return the discs I have at home or will they give me the remaining free trial time?
    MrHot
    I've come here after searching.

    If you want to cancel online without making a phone call - wait until after midnight.

    I tried at around 11:30 etc, only after 12 did it change.

    Edited By: MrHot on Sep 21, 2011 12:52: spelling
    Trund023
    It's currently after 2am and it still says I have to ring to cancel, following the link the OP has posted, help, thanks.
    Bigred01
    thanks
    MrHot
    Trund023
    It's currently after 2am and it still says I have to ring to cancel, following the link the OP has posted, help, thanks.


    It might be that you arestill viewing the old cached page. Hold Ctrl and F5 to force a refresh or view the site in a different browser.

    Edited By: MrHot on Oct 01, 2011 09:47
    simpsonpetersimpson
    Cheers
    yes they have your bank card details and charge you like a transaction you are not able to sign
    i am not happy after a free trial
    I dont think their selections are that up to date but my local blockbuster just closed .. at a store you could ask a person for an opinion
    Simmo
    maxwinterburn
    lovefilm is really not a favourite website of mine, tried to cancel the last time and they said i hadn't returned the disc in time, but they had received it and wouldn't let me cancel a day before the free trial ended, so they charged me 11 quid for my troubles..
    when i tried to cancel last time it allowed me online but they didnt let me (of course) so i had to wait until now..
    but now their is no option to cancel online and i would have to ring to cancel (0800 number) which will cost.
    LoveFilm is an awful way of scavenging money out of people, dont use if you havent done already.
    #shocking hope this works! cheers, Max
    robbied
    strangely we have been with lovefilm for approximately 6 months and received an email to say our card details had expired. The expiry date they gave was 2014 (2 years from now), so we looked into our bank details and discovered they had never taken any money from us! They had put our account on hold and requested new details and told us the amount they were going to take was £. (i.e. just a pound sign and no amount) - so i cancelled. Idiots! I really enjoyed the service especially as it was free, but feel that they are a little incompetent. If I ran my business like that I'd go bust inside a week. Come on Amazon - sort this biz out!
    lukeuser
    Worked! Thanks!
    I did it at 21:20

    Edited By: lukeuser on May 23, 2012 21:25

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