I've got my new contract from Carphonewarehouse. I need to send my 4th and 8th month bill to get cashback, but here is the situation:
The order was made on 10/02 and the line connected on 11/02.
on 24/02 I got my first bill which was for the period 11/02 to 19/02 (plus for the line rental for 20/02-20/03)
Is this my first month bill or is it like zeroth month since it's only for 1 week (11/02-19/2). And why don't I just get a normal bill 1 month after the line connection, but one bill after a week and then every month. And when will the contract end exactly, 12 months from 11/02 or 12 months from 19/02?
I'd be really grateful if someone could clarify this to me - especially the one with cashback. Karma's waiting! Thanks!