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How to combine Virgin Credit?

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So I have loads of Virgin SIM cards on my Virgin Online Account, they all have credit on them, how would I go about combining the credit onto one SIM card? Is there a number I could call? What should …
kenan557 Avatar
9y, 2m agoPosted 9 years, 2 months ago
So I have loads of Virgin SIM cards on my Virgin Online Account, they all have credit on them, how would I go about combining the credit onto one SIM card? Is there a number I could call? What should I tell/ask them?
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kenan557 Avatar
9y, 2m agoPosted 9 years, 2 months ago
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#1
Call cust services 0845 6000 789 from a landline.
Calls to 789 from your Virgin Mobile phone are absolutely free, if you'd like to speak to one of our team, it'll cost you just 10p per call.
Tell person at there to transfer credit from 1 or more accounts to another. They'll do it immediately.
#2
getcopy

Tell person at there to transfer credit from 1 or more accounts to another. They'll do it immediately.


Not necessarily.

They can be funny if the credit is from the free sims they give out.
#3
Between us,my wife and I have always just 'phoned up and asked and never had a problem (or even a question),must be at least 14 or 15 times over last 2 years.Also,always ask to have the numbers removed from your account to tidy it up (unless you want to keep them?),again,no problem.
#4
I usually find Virgin to be fine, but when I tried to combine £7 free credit a few months ago, they were having none of it.

I may try them again, because they have to date taken about 4 months getting me an unlock code for my phone, a bit of leeway is due. :)
#5
Thanks for the replies guys, if anybody else is going to do this please remember to use freephone (from landline) 0800 0520837 instead of their expensive 0845 number (Source: saynoto0870.com).
#6
Just call 789, but you can't transfer "free" credit, only purchased.

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