i created a littlewoods direct account and use the discount code but account showing 63.95 but... master secure page for bank showed 33.95 - HotUKDeals
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i created a littlewoods direct account and use the discount code but account showing 63.95 but... master secure page for bank showed 33.95

logyon Avatar
banned8y, 3w agoPosted 8 years, 3 weeks ago
i received a discount code for £30 off a£60 order with little woods. and i logged in using the same email address that i had used with additions account that i created yesterday but i think my account is a cash account and i don't know how to change it to a credit account as from what the t and c's state that it has to be a credit account to get the item and the discount applied to your order.

i want to know if i can change this or can i just create a new account with little woods instead and select a credit account?
can you pay the credit account up in full as soon as the item arrives?
or do you have to pay the monthly installments?

when replying to the thread please state which account your used and what account refund will be going to credit account or bank account, payed with credit account or debit card for bank account
logyon Avatar
banned8y, 3w agoPosted 8 years, 3 weeks ago
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#1
mine did the same i phoned and used it when i ordered
#2
yes i always do that first but when order arrives just call them and pay off in full its easier than paying installments or if you cant pay all at once then just pay in instalments :thumbsup:
#3
Mine is a cash account and could not use the code on line so i phoned up and they took the order over the phone, the only thing is it must be your first purchase to get the £30 off..
banned#4
i created a flexi account. and am at the patment section do i pick pay with card and still get the discount off or do i click add to my account


littlewoods direct is the site i got to work along with the code zg430
#5
logyon
i created a flexi account. and am at the patment section do i pick pay with card and still get the discount off or do i click add to my account


littlewoods direct is the site i got to work along with the code zg430


if your discount goes through with pay with card then your ok as mostly what happens is the discount doesnt work when you select pay with card so the add to account option has to be used but then when order arrives you can pay it all off no probs
#6
So on marshall ward if I select pay by card, with the £30 off discount, it wont work?
banned#7
i selected pay with card the item went on the the mastercard secure code pade saying debiting my account with 33.95 but on my account page it says 63.95. is this normal?
#8
logyon
i selected pay with card the item went on the the mastercard secure code pade saying debiting my account with 33.95 but on my account page it says 63.95. is this normal?


Yes they debit the full amount of your card and then refund £30 back on your card..:)
#9
You sure ukmonkey? When do they refund your card back?
banned#10
ukmonkey
Yes they debit the full amount of your card and then refund £30 back on your card..:)


when do they do the refund?
#11
Same time they debit it, it is just formality to show they are giving you a discount.
#12
You sure? Have you checked that theyve done it to yours?
Thanks
Jack!
banned#13
Where's my Order?

Order 12/11/2008
Date of Order Time of Order Total Value
12/11/2008 22:43 £63.95
Catalogue Number Description Quantity Original Delivery Date Expected Delivery Date Status
UT702 Elmo Live ONE COLOUR ONE SIZE 1 18/11/2008 18/11/2008 Order Being Processed
#14
Yes i did check! and that is what they told me over the phone when i placed my order.
#15
What you mean logyon?
#16
Okay thank you :) !
banned#17
logyon
Where's my Order?

track order says

Order 12/11/2008
Date of Order Time of Order Total Value
12/11/2008 22:43 £63.95
Catalogue Number Description Quantity Original Delivery Date Expected Delivery Date Status
UT702 Elmo Live ONE COLOUR ONE SIZE 1 18/11/2008 18/11/2008 Order Being Processed



=================

account status says

Account Details (Details current as of 12/11/2008 23:18:14)
Account number
Credit limit £290.00
Available to spend £290.00
Balance £0.00
#18
I dont get what your saying though?
Your order is being processed?
#19
Have you just edited the title lol?
banned#20
yep edit

old title

i created a little-woods account and could use the discount code?
then i fixed this buy tried little woods direct instead
#21
You payef by card through the site and theyve already refunded you the £30?
So they only charged you £33.95
#22
so what did you do?
Sorry I'm abit confused!
Did you pay via your card?
Thanks
Jack
banned#23
this is what i did
created a little woods account tired code under cahs account didnt work
then created a little woods direct credit account and the code worked
then went to the payment section and payed by card and got to the mastercard secure code section and it says debit my card with 33.95

then in the account section it says

account status says

Account Details (Details current as of 12/11/2008 23:18:14)
Account number
Credit limit £290.00
Available to spend £290.00
Balance £0.00

and in the tracking section it says

Where's my Order?

track order says

Order 12/11/2008
Date of Order Time of Order Total Value
12/11/2008 22:43 £63.95
Catalogue Number Description Quantity Original Delivery Date Expected Delivery Date Status
UT702 Elmo Live ONE COLOUR ONE SIZE 1 18/11/2008 18/11/2008 Order Being Processed

i phoned them up and spoke to a guy who said when i get charged check my bank and after it arrived if i still have had arefund phone them and tell them about the code and i will get it refunded
banned#24
bump any one else done it that way.
#25
i got the £30 off my 1st order last week with the zg430 code, my the full amount was debitted from my account but the £30 was returned 3 days later :)
banned#26
and you paid by bank card?? debit?
#27
yea i paid by debit card, the code didnt work after i tried several times online but i got a call back and they offered me teh discount over the phone so i paid with my debit card over the phone
#28
i would show u a summary of my order to explain what i mean but their site isnt working for me right now
banned#29
was it a credit account that you opened as well or cash account

i opened a credit account
banned#30
ilovelilac
i would show u a summary of my order to explain what i mean but their site isnt working for me right now


there doing there regular nightly updates on the sites happens every night at the same time
#31
logyon
was it a credit account that you opened as well or cash account

i opened a credit account


i just paid by card, i didnt open a credit account
what is your query sorry?
#32
corrsmaniac
there doing there regular nightly updates on the sites happens every night at the same time


okies thanks :thumbsup:
#33
logyon
this is what i did
created a little woods account tired code under cahs account didnt work
then created a little woods direct credit account and the code worked
then went to the payment section and payed by card and got to the mastercard secure code section and it says debit my card with 33.95

then in the account section it says

account status says

Account Details (Details current as of 12/11/2008 23:18:14)
Account number
Credit limit £290.00
Available to spend £290.00
Balance £0.00

and in the tracking section it says

Where's my Order?

track order says

Order 12/11/2008
Date of Order Time of Order Total Value
12/11/2008 22:43 £63.95
Catalogue Number Description Quantity Original Delivery Date Expected Delivery Date Status
UT702 Elmo Live ONE COLOUR ONE SIZE 1 18/11/2008 18/11/2008 Order Being Processed

i phoned them up and spoke to a guy who said when i get charged check my bank and after it arrived if i still have had arefund phone them and tell them about the code and i will get it refunded



But it has been refunded right?
#34
Went to order and it wouldnt let me :(
Should have done it last night!
Damn!
#35
it doesnt work online sometimes, you can call them up :thumbsup:
banned#36
not refund as of yet whats what am saying
#37
logyon
not refund as of yet whats what am saying


i was refunded 3 days later, give them a call maybe
#38
logyon
not refund as of yet whats what am saying


you will get refund if worst comes to worst then just refund item :thumbsup:
banned#39
ok so if i dont get the 30 off then send it back sto then never thoguht of that, if thats the case next try is argso with nector points and gift card of 5.00
banned#40
Dear Miss Henderson,

Thank you for choosing to shop at http://www.littlewoodsdirect.com

Here are the details confirming the order you placed with us on 12/Nov/2008

All orders are subject to stock availability and meeting our terms and conditions

Order Reference:
Qty
Item
Delivery Address
Expected Delivery
Price
1 elmo live UT70216 Tue 18th November
£ 60.00
Order Discount
ZG430
£ -30.00

Sub Total £ 60.00
Total Discount £ -30.00
Delivery £ 3.95
Total Including Delivery £ 33.95

Don't forget you can track your order at any time by clicking here so keep this mail in your mailbox for
reference. (We would normally recommend waiting at least 24 hours before using this facility)

You have the right to cancel an order for the purchase of any items before, or within, 7 working days after
the day on which you receive the goods. If your order has already been sent out, please package the
relevant item securely upon receipt and return it to us or make it available for us to collect.

It's very important to take care of the goods while they are with you, and you may also have to pay for the
cost of returning the goods. (All unwanted goods should be returned within 14 days of receipt)

If you'd like to cancel your order now, please click here

Unfortunately we can't cancel particular items, and they include

Goods made to the customer's personal specification
Goods which by reason of their nature cannot be returned or are liable to deteriorate rapidly (such
as flowers or fresh foods)
Sealed audio or video recordings or computer software that you have opened.
For full details of all Not For Home Approval Items and an explanation of our returns policy click here
For full details of all our delivery options and tariffs please click here

Kind regards, and thanks again for shopping with us!

Jeanette Clennell - Online Customer Service Manager
http://www.littlewoodsdirect.com
Shopping online made easy

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