I hate Telewest - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HotUKDeals, you accept our cookie and privacy policy.
Get the HotUKDeals app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

I hate Telewest

£0.00 @
After being with telewest for over a year i did what many people have done and called up to cancel and say that i have seen a better offer. I managed to get my manthly payment down to £26 and upped m… Read More
T00farg0ne Avatar
1d, 6m agoPosted 1 decade, 6 months ago
After being with telewest for over a year i did what many people have done and called up to cancel and say that i have seen a better offer.

I managed to get my manthly payment down to £26 and upped my broadband speed from 512kbps to 4mbps whilst keeping the same call and tv packages.

This package should have cost around £40 and low and behold when my first bill came through it was £40-ish. I left it a month as this happened before and the realised they have been charging too much however my next bill was again at £40.

So today i gave them a call and they are denying that we were offered this deal. I said that i wasn't happy and wouldn't have continued at this price and that i would be leaving and they said "well that's your choice". So it is basically our word against theirs.

Any suggestions of what i can do?

cheers

T00FARG0NE
T00farg0ne Avatar
1d, 6m agoPosted 1 decade, 6 months ago
Options

All Comments

(1) Jump to unreadPost a comment
Comments/page:
#1
i cancelled mine in november and changed to bt. i asked for a final bill so that i could settle my account but they just sent me an ordinary bill and are trying to collect advance rental for jan/feb good job i have cancelled direct debit, and i am still waiting for a final bill. i got a far better deal with bt .

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!