They failed to honour a '3 months for £6.50 per month' deal they cold-called me with - charging me £12.99 in month 2. On contacting them they offered next month free, then 3 months @ £6.50. Howvever they charged me £12.99 straight away. They then offered me a further rectification, which they then completely ignored.
On trying to contact them yesterday I could only get through to 'Sales' - their telephone system was not offering the full options. Eventually a 'Sales' person took my contact details for Customer Services to call back. I just laughed.
Why did the FA have to give Setanta the rights to FA Cup matches, if it wasn't for that I wouldn't bother with this farce.