I need help with internet please....JAVA - HotUKDeals
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I need help with internet please....JAVA

ilovelilac Avatar
8y, 1m agoPosted 8 years, 1 month ago
i moved to this new place a few weeks ago and since then i havent been able to play any games that uses java. i tried calling the internet help desk yesterday and today but all i get is voicemail, i cant take it anymore i need to play some games lol

so basically yahoo games when i get to the chess page says.....

unable to connect to server, one of four things could have caused this
1) you are behind a firewall....i'm clueless
2) you are not connected to the internet....i'm sure i am cos im online :)
3) the games server is down..... i dont know what that is
4) you have a stale page in your cache....even more clueless

any help advice on what to do would be appriciated. thanks :)
ilovelilac Avatar
8y, 1m agoPosted 8 years, 1 month ago
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#1
my dad had same probs on IE for all his word puzzle games, switched him to firefox last time was round there and all his java games worked fine instantley
#2
I use firefox at the moment it still doesnt work, i also tried safari and Opera still not working :(
[mod]#3
Have you got NoScript installed on FireFox - blue S in bottom right corner usually ? This blocks Java from running unless you allow it.

There are other applications that also block it. Can you go to tools > add ons & see which ones you have installed :thumbsup:

Also in Firefox Tools > options > Content you need to allow Java, see link for pic

http://support.mozilla.com/en-US/kb/How+to+turn+off+Java+applets
#4
garbage456
did you try internet explorer then?


yea i tried IE as well
#5
sigma
Have you got NoScript installed on FireFox - blue S in bottom right corner usually ? This blocks Java from running unless you allow it.

There are other applications that also block it. Can you go to tools > add ons & see which ones you have installed :thumbsup:

Also in Firefox Tools > options > Content you need to allow Java, see link for pic

http://support.mozilla.com/en-US/kb/How+to+turn+off+Java+applets


i just checked my options setting and the enable java button was ticked already :?
[mod]#6
If it's not running on IE & Firefox you have either a flashkiller on a piece of software or your java software isn't up to date possibly. Things like SpywareBlaster have an option to block Flashcontent etc. I'm sure there was a thread like this before, I'll see if I can find it :)

Link to latest version of Java >http://www.java.com/en/download/windows_xpi.jsp?locale=en&host=www.java.com:80
#7
garbage456
1) you are behind a firewall....i'm clueless
2) you are not connected to the internet....i'm sure i am cos im online :)
3) the games server is down..... i dont know what that is
4) you have a stale page in your cache....even more clueless


1) a firewall is usually something windows installs or an antivirus program, it basically stops your computer sending out info
2) well you know this one
3) this means it is there fault and it isnt working and there end.
4)cache is what your browser stores so the next time you visit the same site it loads the page a lot faster. to clear this you can get a program like ccleaner or do it your self manually. its somewhere like tools, general, and temperary internet files, just click on clear.


all my games were working alright till i moved, now i get to log in then it logs me out saying all those stuff then i log back in then it logs me out again :x
[mod]#8
When you moved to your new address did you change broadband provider or is it the same one at new address ? Trying to think what might have changed if you could run them before.
#9
sigma
When you moved to your new address did you change broadband provider or is it the same one at new address ? Trying to think what might have changed if you could run them before.


yea my broadband provider changed, i dont even know who they are, they are called U-WANT or something like that. that is the provider for the accomodation i live in, its like a university thing
[mod]#10
Found U-Want site, & where there are limits on console gaming (need top service) but it doesn't say anything about blocking browser based gaming even on basic lite service >http://www.u-want.com/internet_faqs.html#six

[COLOR="RoyalBlue"]What if I have problems connecting, a fault or am unable to access an application through my U-Want Internet connection?
Call the U-Want Internet Helpdesk on 0870 242 0019 or 01275 793 404 during the following times:

Extended Helpdesk hours from 8th September 08 to 8th October 08 and from 17th January 09 to 30th January 09
Monday – Friday 8.30am to 8.30pm
Saturday and Sunday 11am to 5pm

Normal opening hours
Monday to Friday 8.30am to 6pm (excluding Bank Holidays)
[/COLOR]
#11
sigma
Found U-Want site, & where there are limits on console gaming (need top service) but it doesn't say anything about blocking browser based gaming even on basic lite service >http://www.u-want.com/internet_faqs.html#six


thanks i just read the stuff, thing is i dont play playstation or xbox, just yahoo games and other website games that should count as a browser games. i'm thinking of the getting the upgrade now but i dunno if it would make any difference i dont wanna waste my money


yes i get their number from the reception yesterday and called them all through yesterday and today since 1pm and no one picked up :-(
#12
If it happened when you moved then it does sound like your new ISP is to blame.

Can you provide a link to the page before the error page and which button you click to get it to come up? Right now it's not even clear whether the java is a problem or whether you haven't got to launching the java applets yet.
#13
EndlessWaves
If it happened when you moved then it does sound like your new ISP is to blame.

Can you provide a link to the page before the error page and which button you click to get it to come up? Right now it's not even clear whether the java is a problem or whether you haven't got to launching the java applets yet.


i'm not sure its possible, i just logged on to yahoo games
it take me to the bit where i have to but the security code thingy, then i'm in then i get the messgae that i'm unable to connect to the server

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