Just spent 45 mins on hold trying to book an appointment at my docs (surgery opens at 8.45). I get to the front of the queue and i am told there are no appointments left for today, so i have to ring back tomorrow at 8.45 and try again. I was then told i can't pre book any appointment for another day. So basically i have to start ringing at 8.45 and hope that by the time its my turn, they have an appointment left. I just need a moan really, but what sort of stupid system is that? Anyone else's doctors do this?