I'll try and keep this short.
Basically I bought 5 items from the same ebay seller, but didn't receive them or any communication after 2 weeks of waiting. I contacted them and they told me that 2 of the items weren't in stock, so I could wait for them and they will send the in stock items seperately, with the out of stock items to follow at a later date.
I agreed to this, but still hadn't received anything a week later. I'd had enough of waiting, so I contacted them for a refund. They obliged and refunded my money (even had to wait a couple of days for this).
A few days later I receive unpaid item reminders for all 5 items. I contacted the seller once again, and they said "it's ebay who's doing it". Obviously this is untrue because the seller has to proceed with this complaint. After a few more days, I receive unpaid item strikes for the 5 items. I complain to ebay and to the seller, who has them removed a day later.
Because I thought it was a very poor service, I left negative feedback for the 5 items. Today I find that the seller has left me retaliatory negative feedback (with the comment "Apologies if you were unhappy with our service or products"), and at the same time has asked for all feedback comments to be mutually withdrawn. I really don't want to withdraw mine because it's the truth but the negative feedback on my account looks bad. Ebay will not remove them unless they breach the ebay feedback abuse policy (which they dont).
What doesn't help is that the seller has about 198,000 feedback, so the feedback I left is now on about page 11 of his feedback and probably won't be seen by any new buyers.
What should I do? Should I bite the bullet and have the feedback withdrawn? Or should I let it stand?